Crisis Counselor, Community Crisis Response

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Crisis Counselor – Crisis Care – Part-Time 3rd ShiftHeritage Behavioral Health Center – Macon, DeWitt & Piatt CountiesPart-Time jobs-near-me.org Mobile Crisis Response jobs-near-me.org Community-Based RoleMake a Difference When It Matters Most

Heritage Behavioral Health Center is seeking compassionate, dedicated Crisis Counselors to join our Crisis Care Team. These full-time positions provide lifechanging support to individuals experiencing mental health or substance use crises in a variety of community settings-including emergency departments, community agencies, and client homes.

Our Crisis Care program responds to anyone, anywhere, and at any time, offering timely assessment, de-escalation, counseling, linkage to services, and aftercare support. Crisis Counselors play a vital role in helping individuals experiencing distress such as depression, anxiety, substance use concerns, or other behavioral health needs.

If you thrive in dynamic environments and want to make a meaningful impact in our communities, we invite you to apply.

What You’ll Do

  • Provide face-to-face, phone, and virtual crisis intervention in a timely and supportive manner
  • Work with children, adolescents, and adults across a wide range of crisis situations
  • Engage individuals admitted to inpatient psychiatric settings and link them to community supports
  • Assist with involuntary admission processes at the Macon County Court
  • Complete pre-admission screening assessments for nursing facility referrals
  • Maintain strong relationships with referral sources and partner agencies
  • Collaborate with internal and external providers-including crisis teams, case managers, counselors, psychiatric providers, and clinical leaders-to ensure coordinated, effective care

What You BringKnowledge, Skills & Abilities

  • Ability to engage individuals in behavioral health treatment during high-stress situations
  • Flexibility-each day looks different, and crisis needs vary
  • Knowledge of behavioral health diagnoses
  • Ability to work with individuals with serious mental illness, substance use disorders, or dual diagnoses
  • Understanding of psychiatry, medical services, and community resources
  • Excellent decision-making and problem-solving skills
  • Strong written and verbal communication
  • Ability to work independently in the community and collaboratively within a team
  • Ability to navigate an electronic health record
  • Proficiency in Microsoft Word and Excel
  • Commitment to ongoing learning and growth

education & Requirements

  • Bachelor’s or master’s degree in a human service-related field or a minimum of 5 years’ experience in a supervised behavioral health role
  • Must meet criteria to function at minimum as a Mental Health Professional (MHP)
  • Valid driver’s license, reliable transportation, and automobile insurance required
  • position is on-site and in-person
  • Experience in crisis services strongly preferred

Salary Range

$47,840 – $75,000 per year
(Dependent on education and experience)

Benefits You’ll Love

  • Wellness Days – Every other Friday off PAID (26 days per year)
  • Generous vacation, sick, and personal leave
  • Paid holidays
  • Health Club/Fitness reimbursement
  • Employee Assistance Program
  • Continuing education opportunities
  • Tuition assistance program
  • Agency-provided life insurance and shortterm disability
  • Retirement plans (401k and Roth)
  • Optional health, dental, vision, FSA (healthcare & dependent care), and supplemental life insurance
    • Health insurance includes substantial agency contribution
  • National Health Service Corps site – Eligible clinical staff may qualify for federal loan forgiveness

Join Our Mission

If you are passionate about helping individuals in crisis and want to be part of a team that responds with compassion, skill, and hope-we want to meet you.

Apply today and help us provide support to anyone, anywhere, at any time.

EQUAL EMPLOYMENT /AFFIRMATIVE ACTION EMPLOYER

 

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