Crisis Program Supervisor (In-person)

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General Purpose

The Crisis Program Supervisor performs responsible administrative and clinical supervisory work in the coordination of program services, quality assurance and professional services. They will oversee the Crisis and Youth Crisis teams, in addition to completing crisis evaluations as needed.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Essential Duties/Responsibilities

• Responsible for administrative and clinical supervision appropriate for the office
• Responsible for problem-solving issues with other services to support programs
• Responsible for adherence to system-wide quality assurance monitoring program
• Provides leadership in strengthening internal communications
• Creates and promotes a positive and supportive work environment
• Provides clinical consultation including review of ethical issues
• Supports crisis team by completing crisis evaluations as needed
• Establishes, implements, and evaluates policy, procedure and program content
• Prepares, reviews, and administers program budgets
• Selects, orients, trains, counsels, disciplines, and directs assigned program staff
• Routinely conducts quality assurance activities through reviews, meetings, reports and observation of results, according to professional practice standards and regulatory compliance
• Evaluates and monitors program needs, identifies unmet needs and revise services needed
• Provides organization, direction and staffing according to the scope of services provided
• Organizes and coordinates system-wide projects. Plans and consults with others as necessary
• Writes reports, policies and procedures, as indicated
• Problem-solves issues with other services, as indicated
• Conducts in-service training
• Participates in and conduct meetings, as necessary
• Participates in fire drills, disaster evacuations and other safety-related activities
• Maintains prompt and regular attendance
• Performs other duties as assigned

Supervisory Duties (if any)

• Professionals appropriate to team functions and supervisory expertise

Job Qualifications

Knowledge, Skills, and Ability:

• Excellent leadership and management skills
• Knowledge of program services, client needs and management techniques
• Knowledge and awareness of state and federal requirements and codes governing treatment
• Possesses strong interpersonal and communication skills
• Ability to operate computers and relevant software products related to the job
• Ability to effectively communicate and present key data to management, board or partners
• Possesses personal qualities of integrity, credibility, and commitment to organization’s mission

education or Formal Training:

• Master’s Degree in clinical field, consistent with the nature of the program that is being supervised
• Professional licensure that is consistent with degree and experience (LCSW, LPC, LAC, LMFT)

Experience:

• Minimum of 5 years of experience working in behavioral health, health care or human services including management experience
• Experience with federal/state and administrative requirements

Work Schedule

• Monday – Friday with after hours on-call responsibilities
  • In-office position

Working Conditions and Other Conditions of Employment

Working Environment:

This job operates in a fast-paced, professional office environment and routinely requires the use of standard office equipment such as computers, phones, photocopiers. The position may require travel to conferences, meetings and branch locations on a regular or intermittent basis. Work may involve moderate exposure to unusual elements, such as extreme temperatures, dirt, dust, fumes, smoke, unpleasant odors, and/or loud noises. In the health center environment, there is potential for contact with blood-borne pathogens and communicable diseases, as well as potential for contact with dissatisfied or abusive individuals. There could be interaction with persons who are mentally ill, disabled, elderly and emotionally upset.

Physical Activities:

These are representative of those which must be met to successfully perform the essential functions of this job.

This is a largely sedentary role but can involve standing or sitting for extended periods of time, bending at the waist, and using hands and fingers to handle and file papers or operate assigned equipment. While performing the duties of this job, the employee is regularly required to talk or hear. Specific vision abilities required by this job include close vision, distance vision, color vision, and ability to adjust focus. Employee may also have to lift 10 to 25 lbs. unassisted.

Conditions of Employment:

• Annual TB, federally required drug screening, and Influenza vaccination or compliance with policy and procedure
• Required possession of a valid state driver’s license
• Successful candidate must submit to and pass, post-offer drug screen, background check, and FBI Fingerprint check.

Solvista Health is deeply committed to building a workplace and community where inclusion is not only valued, but prioritized. We’re proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
We are committed to providing reasonable accommodations to qualified individuals with disabilities in the employment Application process. To request an accommodation, please contact Human Resources at hr@solvistahealth.org, or by phone at 719-275-2351.

 

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