Customer Care Representative in Auburn, New York

Education and Experience:

High school diploma or GED

One year of Customer Service hands-on experience desired

Special Requirements:

Rotating weekend work as required to meet business needs.

Location: Onsite required in Auburn, NY

Knowledge, Skills, and Abilities:

• Ability to multitask and work in a fast-paced, dynamic and changing environment with a focus on meeting deadlines.
• Excellent attention to detail.
• Must have strong interpersonal and communication skills
• Self-motivation, action-oriented, as well as a team player
• Maintain consistent, dependable attendance
• Access to secure home internet should the need arise for work from home

Equipment Used:

Computer, printer, telephone, photocopier, scanner and calculator

Computer Software: Outlook, Word and Excel

Physical and Mental Requirements:

• Ability to sit, stand, walk, talk, hear, reach, push, pull, lift, crouch, kneel, bend, climb stairs, use fingers to grasp, handle, feel, and perform repetitive motions of hands or wrists.
• Exerts up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
• Close mental and visual attention required to perform work dealing primarily with preparing, analyzing, and interpreting data and figures, using a computer terminal, and/or extensive reading.
• Must work for prolong periods of time utilizing a computer keyboard and screen.

Environmental Conditions:

Work is performed in a typical office environment.

MacKenzie-Childs is an EEO Employer