Customer Experience Program Management

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<div class="isg-job-description“>Overview

Responsibilities

Qualifications

Required Qualifications:

• Bachelor’s Degree in Computer Science, Engineering, Data Science, Math, Business, or related field AND 2+ years experience in engineering, product/technical program management, data analysis, or product development
  • OR equivalent experience.

Other Requirements: Ability to meet Microsoft, customer and/or government security screening requirements are required for this role. These requirements include but are not limited to the following specialized security screenings:

• Microsoft Cloud Background Check: This position will be required to pass the Microsoft Cloud background check upon hire/transfer and every two years thereafter.

Preferred Qualifications:

• 2+ years experience in technical product management; including, driving multiple simultaneous projects with high attention to detail, including cross groupcollaborationanddemonstratingeffectivecommunication.
• 2+ years experience engaging with customers and stakeholders, building tech sales pipelines from the ground up, and utilizing keen knowledge of enterprise software operations to guide customers effectively, serving as both a trusted advisor and a technical evangelist.
• 4+ years of experience with Windows operating systemand Application development.
• 4+ years of Program management experience driving multiple simultaneous projects with high attention to detail, including cross-groupcollaborationanddemonstratingeffectivecommunication.
• Experience collaborating with external engineering partners to design, build, or integrate technical solutions. This includes working across organizational boundaries to align architecture, drive joint development efforts, troubleshoot complex issues, and ensure successful delivery of shared goals.

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Customer Experience Program Mgmt IC3 – The typical base pay range for this role across the U.S. is USD $100,600 – $199,000 per year. There is a different range applicable to specific work locations, within the San Francisco Bay area and New York City metropolitan area, and the base pay range for this role in those locations is USD $131,400 – $215,400 per year.

Certain roles may be eligible for benefits and other compensation. Find additional benefits and pay information here:
https://careers.microsoft.com/us/en/us-corporate-pay

This position will be open for a minimum of 5 days, with applications accepted on an ongoing basis until the position is filled.

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance with religious accommodations and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.

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