Customer Service Advisor

Job title:

Customer Service Advisor

Company

Brook Street

Job description

Job DescriptionBrook Street is working on behalf of our client in Ballymena who is currently recruiting for a Customer Service Assistant to join the team. – This role will suit an experienced service administrator with excellent office admin skillsDuties

• Dealing with various customer enquiries via email/ telephone
• Inputting customer orders on MIS system
• Manage and organise collections/ deliveries
• Weekly / monthly Customers reports
• Day to day tasks within office eg, answer switchboard phone, filing
• Sampling to customers where required
• Produce customers Certs / COC’s where required

Essential Criteria:

• A minimum of 4 GCSEs to include Maths and English at grade C or above or equivalent.
• At least 1 year’s proven experience in an office-based admin role
• Must be computer literate – good knowledge of Microsoft Office packages
• A good telephone manner & strong communication skills are required as client liaison is critical to this role.
• Must be able to deal with incoming calls regarding customer orders and queries
• Ability to multitask and complete tasks within defined time frames.
• Must be able to work independently as well as part of a team
• Must be motivated and organised

Hours of Work: Monday to Thursday from 08.30 – 5.30pm and Friday from 8.30am to 1pm
Salary: Negotiable depending on experiencePlease send CV to Colleen Farquharson via the apply linkBrook Street NMR is acting as an Employment Agency in relation to this vacancy.

Expected salary

Location

Ballymena, Co Antrim

Job date

Sat, 26 Oct 2024 05:42:53 GMT

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