Customer Service Advisor Inbound Calls

Job title:

Customer Service Advisor Inbound Calls

Company

Morson Talent

Job description

Customer Service Advisor – Inbound Calls
3-month contract, full time
£13.03 per hour
Pride Park, DerbyAre you ready for a career change?
Join our client, Severn Trent Water (STW). We’re looking for passionate individuals to help Severn Trent make a difference for their customers.
No experience in the water industry?
No problem. STW value the right attitude and are looking for people who want to make an impact.
Apply now.Key Information

• Customer-Focused Service:

STW prioritise their customers, offering personalized, end-to-end support with no departmental barriers or red tape.

• A Unique Culture:

Working at STW is like nowhere else. Their supportive and dynamic environment fosters growth and innovation.

• Location & Hours:

Based in the Derby office (Pride Park), with 37 hours per week, Monday to Friday, 8:00 AM to 6:00 PM.What We’re Looking For

• Customer Interaction:

Handle customer inquiries via phone and email, offering tailored solutions.

• Problem-Solving:

Think on your feet to resolve unique challenges in a fast-paced environment.

• Teamwork:

Collaborate with colleagues who share a passion for customer service.

• Ownership & Empowerment:

Take full responsibility for customer issues, making decisions to improve service.Benefits

• Competitive Salary: £13.03 per hour (£25,396.88 pro rata)
• Generous Holiday: 33 days (pro rata)
• Training & Development: Ongoing support through our ‘Academy’

How to Apply
Ready to join us? Ensure your CV is updated and apply now.

Expected salary

Location

Derby

Job date

Sat, 14 Dec 2024 23:51:56 GMT

To help us track our recruitment effort, please indicate in your email/cover letter where (jobs-near-me.eu) you saw this job posting.