Customer Service Advisor – Inbound Calls

Job title:

Customer Service Advisor – Inbound Calls

Company

Morson Talent

Job description

Customer Service Advisor – Inbound Calls
3-month contract, full time
£13.03 per hour
Severn Trent, CoventryJoin our client, Severn Trent Water (STW). We’re looking for passionate individuals to help Severn Trent make a difference for their customers.
No experience in the water industry?
No problem. STW value the right attitude and are looking for people who want to make an impact.
Apply now.Key Information

• Customer-Focused Service:

We prioritize our customers, offering personalized, end-to-end support with no departmental barriers or red tape.

• A Unique Culture:

Working here is like nowhere else. Our supportive and dynamic environment fosters growth and innovation.

• Location & Hours:

Based in our Derby office (Pride Park), with 37 hours per week, Monday to Friday, 8:00 AM to 6:00 PM.What We’re Looking For

• Customer Interaction:

Handle customer inquiries via phone and email, offering tailored solutions.

• Problem-Solving:

Think on your feet to resolve unique challenges in a fast-paced environment.

• Teamwork:

Collaborate with colleagues who share a passion for customer service.

• Ownership & Empowerment:

Take full responsibility for customer issues, making decisions to improve service.Benefits

• Competitive Salary: £13.03 per hour (£25,396.88 pro rata)
• Generous Holiday: 33 days (pro rata)
• Training & Development: Ongoing support through our ‘Academy’

How to Apply
Ready to join us? Ensure your CV is updated and apply now.

Expected salary

Location

Coventry

Job date

Tue, 28 Jan 2025 23:44:17 GMT

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