Customer Service And Sales Support Representative

Job title:

Customer Service And Sales Support Representative

Company

Globe Life – Kelechi Anele

Job description

We are seeking a friendly, organized, and sales-savvy Customer Service and Sales Support Representative to join our team!As our Customer and Sales Support Representative, you will be responsible for providing top-notch customer service, resolving customer inquiries, and supporting our sales team to drive revenue growth.Core Responsibilities:

• Respond to customer inquiries via phone, email, and chat
• Resolve customer complaints and concerns in a timely and professional manner
• Provide product information and solutions to customers
• Support the sales team with lead generation, data entry, and sales research
• Maintain accurate records of customer interactions using our CRM system
• Identify and escalate potential sales opportunities to the sales team
• Collaborate with internal teams to resolve customer issues and improve processes

Requirements:

• 1+ year of customer service and sales support experience
• Excellent communication, problem-solving, and interpersonal skills
• Ability to work in a fast-paced environment and prioritize tasks effectively
• Strong computer skills and proficiency in CRM software
• Ability to work collaboratively in a team environment
• High school diploma or equivalent required; degree in Business, Marketing, or related field preferred

What Sets Us Apart:

• A supportive and collaborative team environment
• A strong commitment to employee development and growth
• A competitive compensation package
• A dynamic and innovative work environment
• A comprehensive training program to ensure your success

If you’re a customer-focused and sales-driven professional looking for a new challenge, please submit your application. Let’s deliver exceptional customer experiences and drive sales growth together!Powered by JazzHR

Expected salary

Location

Ottawa, ON

Job date

Thu, 09 Jan 2025 06:04:35 GMT

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