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Title: Customer Service Associate
Location: Long Beach
Department: Service Excellence
Status: Fulltime
Shift: Days (8hr Shift)
Pay Range: $20.80/hr – $21.75/hr
At MemorialCare Health System, we believe in providing extraordinary healthcare to our communities and an exceptional working environment for our employees. Memorial Care stands for excellence in Healthcare. Across our family of medical centers, we support each one of our bright, talented employees in reaching the highest levels of professional development, contribution, collaboration and accountability. Whatever your role and whatever expertise you bring, we are dedicated to helping you achieve your full potential in an environment of respect, innovation and teamwork.
position Summary:
The Customer Service Associateis responsible for serving as the initial contact for patients, family members, representatives, and other visitors to Long Beach Memorial Medical Center and Miller Children’s Hospital & Women’s Hospital Long Beach. This is a 100% customer contact position where excellent and compassionate service and problem-solving skills are demonstrated in every visitor interaction, including the ability to remain calm under pressure, excellent telephone demeanor and a commitment to customer satisfaction.
Placement in the pay range is based on multiple factors including, but not limited to, relevant years of experience and qualifications. In addition to base pay, there may be additional compensation available for this role, including but not limited to, shift differentials, extra shift incentives, and bonus opportunities.Health and wellness is our passion at MemorialCare-that includes taking good care of employees and their dependents. We offer high quality health insurance plan options, so you can select the best choice for your family. And there’s more…Check out ourMemorialCare Benefitsfor more information about our Benefits and Rewards.
MemorialCare believes that all individuals are entitled to equal employment opportunity. This means that MemorialCare does not discriminate against its employees or applicants because of race (including traits associated with race, such as natural and protective hairstyles), color, religion or religious creed (including religious dress and grooming practices), gender, sex (including pregnancy, childbirth, breastfeeding or related medical conditions), pregnancy, national origin, age, mental or physical disability, ancestry, medical condition, marital or domestic partnership status, military or veteran status, citizenship status, sexual orientation, gender identity, gender expression, use of or request for family or medical leave, genetic characteristics or information, political affiliation, contraceptive and reproductive health decisions, or any other characteristic of an individual or that individual’s associates or relatives that is protected by state, federal or local law.
If you are vision-impaired or have other disability under the Americans with Disabilities Act or a similar law, and you wish to discuss potential accommodations related to applying for employment at MemorialCare, please contact Human Resources (Long Beach Medical Center: 562-933-1251, Shared Services: 714-377-3261, Orange Coast Medical Center: 714-378-7916, Saddleback Medical Center: 949-452-3633).
To help us track our recruitment effort, please indicate in your cover/motivation letter where (usajobvacancies.com) you saw this job posting.
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