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Customer Service Consultant – Murray Street Are you ready to say “yes” to an exciting new career change? This is your chance to make a difference Based in Murray Street At Optus our vision is to continue to lead Australia through outstanding customer experience and we believe our people are at the heart of this. We are passionate about creating a climate that encourages our people to achieve their best – personally and professionally! Your Benefits Working at Optus We offer an attractive salary package, awesome rewards and perks, ongoing career opportunities, training and on the job mentoring. Your team is supportive and collaborative they will help you settle into your new role at Optus. About the Role We are on the hunt for go-getters with a passion for going above and beyond and all things’ customer service. We are completely changing the way we service our customer and are seeking outstanding sales professionals to join our journey! Working in a team of Retail Consultants, you will be an individual who loves to interact with customers, enjoys finding out about your customers technical challenges and you enjoy providing solutions for home, mobile and entertainment products. Achieving and exceeding sales targets energise you and will enable you to take advantage of the Optus Perks. Additionally, you identify with the following : Proven customer service experience preferably within a retail setting Highly developed verbal and written communication skills, any secondary language such as Mandarin is an advantage Demonstrated proven ability to exercise initiative and apply critical thinking to solve complex problems Demonstrated ability to achieve sales targets and customer service key performance indicators Ability to work rotating shifts and flexibility to work in various store locations So, are you ready to join the Optus Team? Apply today. Head on over to http://www.optus.com.au/about/careers to find out more about what it’s like working with Optus Optus believes in the strength of a vibrant, diverse and inclusive workforce where backgrounds, perspectives and life experiences of our people help us innovate and create strong connections with our customers. Heads Up! Due to the fast paced nature of our business, vacancy close dates may change, so make sure you apply today!
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