Customer Service, Order Management and Export Manager

Job title:

Customer Service, Order Management and Export Manager

Company

Page Personnel

Job description

• Customer Service, Order Management and Export Manager
• International Manufacturing & Export business
• Leeds – on site
• £48,000 – £55,000

• Management of the UK & Export Customer Service function responsible for managing B2B Customers
• Ownership of the order management process, ensuring order are delivered in line with pre agreed SLA’s
• Work across the order supply chain, working closely with warehouse, supply chain and logistics
• Own Export process and activities to ensure compliance and regulatory requirements are met
• Drive and improve OTIF performance
• Identify and highlight areas for improvement across the customer supply chain, driving positive change where required
• Liaise with and build strong working relationships with key customers through regular and clear communications
• Provide team with all the information and tools available to be successful in role
• Create and present reports to senior leadership team
• Liaise with production planning to understand lead team and share updated delivery dates

Customer Service, Order Management and Export Manager|Leeds (on-site)

• Experience in a similar role
• Knowledge and ownership of global export
• Process improvement knowledge
• Customer focused

• Industry leader
• Manufacturing and distribution focus
• Global Customer base

• £48,000 – £55,000 depending on experience
• Generous company benefits
• Leeds based – fully on site

Expected salary

£48000 per year

Location

Leeds

Job date

Sun, 25 Aug 2024 03:38:47 GMT

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