Customer Service Representative

Benefits:

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Training & development

Our growing business is looking for a skilled problem solver to join our team as a Customer Service Representative. We need an enthusiastic individual who can listen to customer service issues and then offer a unique and innovative solution to each problem. The successful candidate for this role will have a strong command of Lindsay Windows policies and be well-trained in product knowledge that can be critical for offering quick and accurate assistance to customers.

Customer Service Representative responsibilities

• Answers incoming customer calls regarding product questions, service questions and general client concerns
• Responsible for maintaining a high level of professionalism with clients and working to establish a positive rapport with every customer
• Input orders with 100% accuracy, monitor and collect unpaid invoices, process and release liens, and coordinate delivery logistics
• Work with the sales team to stay updated on product knowledge
• Impact the company’s bottom line by problem solving

Customer Service Representative skills

• 3-5 years Customer Service experience
• Experience in ERP software preferred
• Building or Construction experience helpful
• Ability to remain professional and courteous with customers at all times
• Excellent verbal and written communication skills

Must be willing and able to work from our office in Apple Valley daily!

Compensation: $20.00 – $25.00 per hour

We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.

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