Stefanini
jobs-near-me.org
<div class="description-preview”>
Details:
Stefanini Group is hiring!
Stefanini is looking for a Customer Service Representative in Lawrenceville, NJ
For quick apply, please connect with Deepak Tyagi; Ph: 248 582 6511 / [email protected]
W2 Only!
Job Type:
This is a temporary six-month position with the potential of being moved into a permanent, full-time role.
Key Responsibilities:
- Provide high-level telephone and e-support on suite of products and services by answering our customer queries concerning delivery, billing/account administration, pricing, content, technical support, and product navigation.
- Retain customers and increase customer loyalty while projecting a professional, efficient, and positive approach
- Strong ability to overcome objections and enthusiastically resolve customer’s concerns while consistently providing superior levels of customer service
- Ensure all relevant procedures are followed from beginning to resolution
- Actively seek out opportunities for self-improvement, keeping up with new product training and process knowledge
- Make independent decisions to resolve customer issues with strong problem-solving skills
- Work with other departments to ensure escalated issues are handled timely and correctly
- Professional ability to interact with highly valued customers and internal executives if and when applicable
#LI-DK1
#LI-ONSITE
Apply
To help us track our recruitment effort, please indicate in your cover/motivation letter where (usajobvacancies.com) you saw this job posting.