If you have great people skills, enjoy helping others, and want a good paying job with great benefits, then here’s your next career move. We are on a quest for an awesome experienced Customer Service Representative. Don’t miss the opportunity to join a team of exceptional people, who make coming to work fun.
Pay rate up to $27 per hour depending on experience
Work Schedule: 8:00am to 4:30pm, Monday-Friday.
Job Duties include:
Responsible for data entry of Purchase, Repair and Service Orders into company ERP and for maintaining an Excel database containing engineering and customer part numbers and coordinate input and data from multiple sources.
Formally acknowledge all Purchase, Repair and Service Orders from assigned accounts and oversee status of orders for assigned accounts.
Maintain and grow current business relationships with assigned accounts.
Requisitions replacement parts and supplies.
Represent the Company in the administration of new contracts, changes or amendments and provide assigned customers with order information and status reports as needed. Maintaining excellent customer relations, service and support. Full and clear communication with customers at all times is a MUST.
Participate in and support Customer Team meetings as required and support team roles by augmenting capacity in these areas as dictated by the day to day operational business need.
Initiate and implement new ideas, reporting process, and way of constant improvements throughout the process.
Maintain an accurate and organized filing system on all programs and contracted customer reports. 9. Present new ideas and implementation plans.
Upon completion of each order, generate invoices immediately.
Maintain positive attitude with Regent team as well as customers at all times.
Due to urgency of some of the programs, be able to handle pressure and maintain a positive attitude.
Arrange and coordinate conference calls and meetings.
Coordinate and manage mass mailing campaigns including company press releases and assist with printing and organization of customer presentations.
We Offer You:
Competitive pay
Paid weekly (Direct Deposit or ATM Debit Card available)
Access to health benefits and retirement plan
A personal recruiter to help with job searches and assistance when at work!
FREE ONLINE skills training
Job Requirements:
Ability to communicate effectively in a professional manner both verbally and in writing.
Must have exp with Word, Excel and outlook
Must be able to read write and understand English.
Good Work Attitude and Team Player.
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