Customer Service Representative

Garden City Hospital

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Customer Service Representative
Facility

Prime Healthcare Management Inc

Location

US-MI-Garden City
ID
2025-233839
Category
Service
position Type
Full Time
Shift
Days
Job Type
Non-Exempt
Min
USD $12.48/Hr.
Max
USD $18.83/Hr.


Overview

Prime Healthcare is an award-winning health system headquartered in Ontario, California. Prime Healthcare operates 51 hospitals and has more than 360 outpatient locations in 14 states providing more than 2.5 million patient visits annually. It is one of the nation’s leading health systems with nearly 57,000 employees and physicians. Eighteen of the Prime Healthcare hospitals are members of the Prime Healthcare Foundation, a 501(c)(3) not-for-profit public charity. Prime Healthcare is actively seeking new members to join our corporate team!

#LI-JV1


Responsibilities

The Customer Service Representative is a high-level customer service position that is one of the first lines of communication within the department. The Customer Service Representative is responsible to ensure that each customer, patient, and coworker is treated in a professional and friendly manner. The Customer Service Representative is responsible for answering phones in order to process requests. The Customer Service Representative may be assigned to special projects or other assignments may be given with expectations to be completed in a specified timeframe.


Qualifications

education, experience, TRAINING

1. High School Diploma or Equivalent.

2. Previous Customer Service or Medical Office experience preferred.

3. Intermediate Computer skills

4. Experience with Microsoft office -intranet and word documents.

5. Ability to effectively communicate in English both orally and in writing.


Employment Status

Full Time


Shift

Days


Equal Employment Opportunity

Company is an equal employment opportunity employer. Company prohibits discrimination against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (subject to applicable law), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. The Company also prohibits harassment of applicants or employees based on any of these protected categories. Know Your Rights: https://www.eeoc.gov/sites/default/files/2022-10/EEOC_KnowYourRights_screen_reader_10_20.pdf


Connect With Us!

Not ready to apply? Connect with us for general consideration.

We are an Equal Opportunity/ Affirmative Action Employer and do not discriminate against applicants due to veteran status, disability, race, sexual orientation, gender, gender identity, or other protected characteristics. If you need special accommodation for the Application process, please contact Human Resources:
[email protected]

 

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