Customer Service Representative Float – Administration WHE – Wheeling, WV

jobs-near-me.org

<div class="isg-job-description“>

<sdf-button _ngcontent-ng-c4503599967738739=”” emphasis=”tertiary” class=”layout-inline size-sm variant-contained action-standard emphasis-tertiary supports-focus-visible tertiary-no-icon hydrated” type=”button” tabindex=”0″ aria-label=”Back” role=”button” button-title=”” busy-label=”busy” size=”sm” variant=”contained” action=”standard” toggled-item-added-pending=””><sdf-icon _ngcontent-ng-c4503599967738739=”” icon=”nav-page-back” aria-hidden=”true” role=”presentation” class=”hydrated”></sdf-icon>Back</sdf-button>

<cx-social-share _ngcontent-ng-c4503599967738739=”” class=”share-btn mob-share” _nghost-ng-c4503598072390371=””>

<sdf-icon _ngcontent-ng-c4503598072390371=”” icon=”brand-twitter” aria-hidden=”true” role=”presentation” class=”hydrated”></sdf-icon>

<sdf-icon _ngcontent-ng-c4503598072390371=”” icon=”brand-facebook” aria-hidden=”true” role=”presentation” class=”hydrated”></sdf-icon>

<sdf-icon _ngcontent-ng-c4503598072390371=”” icon=”brand-linkedin” aria-hidden=”true” role=”presentation” class=”hydrated”></sdf-icon>

<sdf-icon _ngcontent-ng-c4503598072390371=”” icon=”action-email” aria-hidden=”true” role=”presentation” class=”hydrated”></sdf-icon>

</cx-social-share>

Customer Service Representative Float – Administration WHE

#51-8175

<sdf-icon-button _ngcontent-ng-c4503599967738739=”” slot=”after” shape=”circle”><sdf-icon _ngcontent-ng-c4503599967738739=”” icon=”location” class=”text-action-primary”></sdf-icon></sdf-icon-button> Wheeling, West Virginia, United States

<sdf-button _ngcontent-ng-c4503599967738739=”” emphasis=”primary” class=”w-24 layout-inline size-sm variant-contained action-standard emphasis-primary supports-focus-visible hydrated” type=”button” tabindex=”0″ aria-label=” Apply ” role=”button” button-title=”” busy-label=”busy” size=”sm” variant=”contained” action=”standard” toggled-item-added-pending=””> Apply </sdf-button>

<sdf-box _ngcontent-ng-c4503599967738739=”” variant=”shadowed” class=”apply-box box-spacing-default box-layout-default supports-focus-visible box-shadowed box-shape-rounded”> Apply for this job now! <sdf-button _ngcontent-ng-c4503599967738739=”” emphasis=”primary” class=”w-24″> Apply </sdf-button></sdf-box>

<cx-job-details-section _ngcontent-ng-c4503599967738739=”” _nghost-ng-c4503601313450341=””>

Location

This position is 100% in office. The employee will work their scheduled work hours in a designated WesBanco location. Consideration for location will be Elm Grove – Wheeling, WV and float to Bank Plaza – Wheeling, WV.

</cx-job-details-section>

<cx-job-details-section _ngcontent-ng-c4503599967738739=”” _nghost-ng-c4503601313450341=””>

Market

Wheeling

</cx-job-details-section>

<cx-job-details-section _ngcontent-ng-c4503599967738739=”” _nghost-ng-c4503601313450341=””>

Work Hours per Week

37.5

</cx-job-details-section>

<cx-job-details-section _ngcontent-ng-c4503599967738739=”” _nghost-ng-c4503601313450341=””>

Requirements

High school diploma or GED required.

Cash handling and customer service experience preferred.

</cx-job-details-section>

<cx-job-details-section _ngcontent-ng-c4503599967738739=”” _nghost-ng-c4503601313450341=””>

Job Description

Summary:

Helps foster a positive work environment that inspires, motivates, challenges, supports and provides ongoing recognition for exceptional performance. The Customer Service Representative (CSR) is charged with accepting and accurately processing transactions according to the Bank’s policies and procedures. As the initial contact for new and existing clients, a CSR is charged with providing excellent customer service while identifying sales opportunities and performing account transactions. Determines the proper individual/line of business to handle sales opportunities and more complex customer services issues.

Essential Functions:

Excellent Customer Service

Perform Customer Transactions

Operational and Security Proficiency

Identify referral opportunities

Essential Duties and Responsibilities:

Personally models the standards of the Bank’s Mission, Vision, and Pledge.

Accepts and accurately processes all financial service transactions.

Responsible for CSR cash drawer and follows proper balancing and cash handling procedures.

Complies and operates within security and audit procedures.

Maintains a position of trust and responsibility by keeping all employee information and customer business confidential and in a secured location.

Contribute in a team environment to service customer needs by answering incoming telephone calls and any additional duties assigned to support the success of the Banking Center.

Meets established individual referral goals as assigned.

Determines appropriate individual/line of business to handle sales opportunities and more complex customer service issues; follow up to ensure customer need was met.

Complete outbound customer calls as needed to support the sales and service needs of the Banking Center.

Develops and maintains working knowledge of the Bank’s products and services.

Other Skills and Requirements:

Banking is a highly regulated industry and you will be expected to acquire and maintain a proficiency in the bank’s policies and procedures, and adhere to all laws, rules and regulations that are applicable to your conduct and the work you will be performing. You will also be expected to complete all assigned compliance training in a timely manner.

Proficient in Microsoft Outlook 365. Proficient computer skills are required and the ability to learn various Banking Software programs.

Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.

Must have strong product knowledge for the level of selling and successfully promoting products expected with position.

Ability to write simple correspondence.

Sound mathematical and analytical skills preferred.

Must have excellent organizational skills and the ability to multi-task and to be flexible.

Ability to lift and carry up to 25 lbs.

Must be available to work all hours of operations.

</cx-job-details-section>

<cx-job-details-section _ngcontent-ng-c4503599967738739=”” _nghost-ng-c4503601313450341=””>

Full-Time/Part-Time

Full-time

</cx-job-details-section>

<cx-job-details-section _ngcontent-ng-c4503599967738739=”” _nghost-ng-c4503601313450341=””>

Area of Interest

Retail Services

</cx-job-details-section>

<cx-job-details-section _ngcontent-ng-c4503599967738739=”” _nghost-ng-c4503601313450341=””>

All Locations

<cx-job-details-address _nghost-ng-c4503597849335168=””>

Wheeling, West Virginia, United States

</cx-job-details-address>

</cx-job-details-section>

WesBanco is an Equal Opportunity, AA Employer. EOE//Disabled/Veteran

To help us track our recruitment effort, please indicate in your cover/motivation letter where (usajobvacancies.com) you saw this job posting.

Next Equity Compensation FP&A Business Partner »

Previous « Defiance - HVAC Technician - Defiance, OH

Consultancy for Emergency Preparedness and Response Coordinator (remote for 12 months)

jobs-near-me.org UNICEF works in over 190 countries and territories to save children’s lives, defend their…

2 hours ago

Consultant to coordinate the development of a Nutrient Profile Model for Lao PDR (remote for 6 months)

jobs-near-me.org UNICEF works in over 190 countries and territories to save children’s lives, defend their…

2 hours ago

National Consultant to support capacity building on nutrition specific interventions, Nutrition, Vientiane, Lao PDR, 6 months (Office based with trip)

jobs-near-me.org Contract Duration – 6 months Working arrangement: Office Based with travel UNICEF works…

2 hours ago

Climate Resilience Capacity and Programme Support Consultant, 14 Months , Bangkok, Thailand, Remotely. (Open for Both National and International Candidates) Req#596501

jobs-near-me.org ************************************************************************************ Contract Duration: 14 Months Working arrangement: Homebased ************************************************************************************ UNICEF works in over 190…

2 hours ago

Consultant -Senior Psychometrician for the Foundational Learning Study, Education section, Islamabad, Pakistan, 4 months (Remote with trip)

jobs-near-me.org Contract Duration – 4 months Working arrangement: Home Based with travel UNICEF works…

6 hours ago

Consultancy for Nutrition Programme Costing and Resource Requirements Analysis, Nutrition, Kabul, Afghanistan, 7 Months, Office based (With Possible travel) Internationals Only#596513

jobs-near-me.org UNICEF works in over 190 countries and territories to save children’s lives, defend their…

6 hours ago