Customer Service Representative in Walnut Creek, California

Description

We are in search of a contract Customer Service Representative to join our team in the Real Estate & Property industry, based in Walnut Creek, California. As a Customer Service Representative, you will contribute to our mission by assisting with membership dues reminders, responding to customer queries, and managing data entry tasks. This role offers a short-term contract employment opportunity.

Customer Service Representative Responsibilities:

• Communicate with members about their annual membership dues.

• Provide detailed responses to customer inquiries regarding the due amount and payment schedule.

• Carry out data entry tasks, recording details of client interactions for future reference.

• Send follow-up emails as per customer requests.

• Ensure a positive customer experience through proactive engagement and effective communication over the phone.

If you are interested in this short-term contract Customer Service Representative position, please submit your resume today!

Requirements • Proven experience in a customer service role, ideally within the Real Estate & Property industry

• Strong understanding of customer service principles and practices

• Excellent communication and interpersonal skills

• Ability to handle difficult situations with tact and diplomacy

• Proficient in relevant computer applications and platforms

• Strong problem-solving skills and the ability to think on your feet

• Ability to work collaboratively in a team environment

• High level of organizational skills and attention to detail

• Ability to manage multiple tasks and prioritize effectively

• Knowledge of the local real estate market would be advantageous

• High school diploma or equivalent; further training will be a plus

• Real estate license, or willingness to obtain one, may be required. TalentMatch®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity – whenever you choose – even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.

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