Customer Solutions Consultant

Job Description

Customer Solutions Consultant

position location is flexible and may office from a branch in NH or VT

Full-time Shift(s): MON TUE WED THU FRI 7:00am – 5:00pm

OVERVIEW:

Working as Full-time Customer Solutions Consultant, you will utilize all Fastenal supply chain and inventory management solutions. Using these you will prospect for new sales opportunities along with growing existing business.

RESPONSIBILITIES:

The duties and responsibilities of this position include, but are not limited to:

oManaging the assigned “Book of Business”

oMeeting and exceeding key performance metrics

oSeeking and developing new business partnerships

oExpanding market share and profitability of current business partnerships

oCollaborating with National sales teams, local sales teams, and leadership on customer specific strategies

oFacilitating the establishment and execution of value generating programs

oDeveloping and presenting business review meetings with customers within the “Book of Business”

oContinuously providing exceptional customer service

REQUIRED POSITION QUALIFICATIONS:

The following skills and qualifications are required for this position:

o Possess a current full valid driver’s license issued in the country where the job is located (including successful completion of any applicable graduated license program for your state or province) as well as the ability to meet our driving record requirements to use a company vehicle, as needed

oPossess 2 years of related industry sales work experience

oExcellent written and oral communication skills

oProficient using Microsoft Office Suite

oHighly motivated, self directed and customer service oriented

oDemonstrate strong organization, planning and prioritizing abilities

oExhibit strong problem solving, deductive reasoning and decision making skills

oDemonstrate strong math aptitude, attention to detail and sense of urgency

oWork independently as well as in a team environment

oLearn and perform multiple tasks in a fast paced environment

oWillingness to travel 50% + with overnights required

oDemonstrate our core values of ambition, innovation, integrity and teamwork

o Lift, slide, carry and lower packages that typically weigh 25lbs-50lbs and may weigh up to 100lbs

oPass the required drug screen (applicable in the US, Puerto Rico and Guam ONLY)

PREFERRED POSITION QUALIFICATIONS:

oPossess a degree in Business, Marketing, Operations or a related field of study

oDemonstrate knowledge of material management programs and cost savings documentation

o Prior experience in key account sales

ABOUT US:

Since 1967 Fastenal has grown as a distributor of industrial and construction supplies from a single branch to a Fortune 500 company with over 3,000 servicing locations, each providing tailored local inventory and personal service for our customers. As we’ve expanded across the world, we’ve retained a core belief in people and their ability to accomplish remarkable things – if given the opportunity. From this philosophy stems an entrepreneurial culture that challenges every employee to run their own business, create their own success, and advance to become company leaders.

As a growth company with a solid financial position, we are committed to training, promoting from within, and creating opportunities for our employees. If you have an entrepreneurial spirit and are looking to make your mark as part of an elite growth company, you won’t find a better fit than Fastenal.

FULL-TIME BENEFITS:

Fastenal offers a competitive benefits package to all full-time employees. This package includes Health, Life, Long Term Disability, and Dental Insurance, in addition to, paid vacation, sick leave, holidays, and 401(k) with an employer contribution.

COMPENSATION:

The base pay range for this position is $40,000 – 60,000. In addition to base pay, this position is also eligible for a bonus and/or commission.