DC Learning Manager – Fort Worth Tx

At DICK’S Sporting Goods, we believe in how positively sports can change lives. On our team, everyone plays a critical role in creating confidence and excitement by personally equipping all athletes to achieve their dreams. We are committed to creating an inclusive and diverse workforce, reflecting the communities we serve.

If you are ready to make a difference as part of the world’s greatest sports team, apply to join our team today!

OVERVIEW:

We’re launching a new distribution center and are seeking a passionate Learning Manager to build and lead learning programs that empower our workforce from day one. Join us to shape a culture of growth, safety, and operational excellence!

Monday – Friday daylight

Job Duties and Responsibilities

Learning Development & Facilitation:

• Collaborate with cross functional leaders to identify and facilitate all learning needs in critical areas of DC/MFC Operations; this includes Operations, Safety, HR, Compliance, Leadership Skills, On-boarding, etc.
• When necessary, collaborate with Learning team to adapt learning content to meet the needs of the DC Operations team and DC hourly teammates to meet the needs of a specific DC
• Oversight of teammate compliance for required learning and work with teammate and their leadership to develop a plan(s) to rectify
• Support New Teammate On-boarding by scheduling and executing on-boarding and act on survey results and check-in findings to ensure teammate engagement and drive new teammate retention
• This role has the potential to have direct reports.

Oversee the DC Learning Group Leads & Operational Trainers:

• Ownership of candidate selection, Train the Trainer Program, on-boarding and timely facilitation for newly selected Learning Group Leads and Operational Trainers
• Primary source of coaching, guidance, and support to the learning team; responsible for ensuring that champions are working with teammates to complete their on-boarding and ongoing learning throughout employment
• Provide coaching and feedback to Learning Group Leads and Operational Trainers as needed

Teammate Coaching & Development:

• Support low-performing PAR team members identified through regular meetings; work with Supervisor/Manager to build a recovery plan with teammate buy-in and commitment and manage Learning Leads to help complete necessary training for teammate to improve; provide coaching and guidance to Group Learning Leaders within the department
• Help leadership to build a culture focused on safety, engagement, and development through learning

Evaluate SME Effectiveness:

• Collaborate with Learning Group Leads to identify opportunities identified through reporting (productivity, accuracy, process breakdowns, cross-learning needs, etc.)
• Collaborate with fellow DC Learning Managers, the learning team, and site HR & DC Ops leadership to build learning consistency across all DCs
• Ensure that learning materials and programs are current, accurate, and effective; responsibilities will also include suggesting enhancement and modification to improve engagement, learning, and retention to meet the changing needs of the business.
• Ensure learning checklists are current and accurate
• Act as a champion for PAR adherence, strong coaching & feedback practices, productivity, accuracy, and preferred work methods throughout the Distribution Center

QUALIFICATIONS:

• Bachelor’s Degree; in lieu of Bachelor’s Degree, 5-7 years of experience
• 3-5 years eperience in DC Ops Supervisory and/or Learning Lead experience highly preferred

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