Department Secretary / SEIU – J

Company :

Allegheny Health Network

Job Description :

GENERAL OVERVIEW:

Performs all necessary clerical functions in order to meet the needs of internal/external customers; preparation, handling, and dissemination of information and documents.

ESSENTIAL RESPONSIBILITIES:

• Greets customers by phone and in person in a pleasant and friendly manner, utilizing key words as indicated. (25%)
• Creates effective and efficient filing system for secure handling of protected information and easy retrieval of files and information. (25%)
• Operates office equipment including computer work stations and peripherals, photocopy machines, facsimile machines and other electronic storage, processing and imaging equipment. (25%)
• Establishes and maintains positive, productive working relationships with internal and external customers including hospital departments, physician offices, nursing homes, visiting nurses, etc. (25%)
• Depending on department, may coordinate discharge to nursing/personal care homes; or arrange for wheelchair van/ambulance during hours of departmental operation.

QUALIFICATIONS:

Minimum

• High School Diploma or GED
• Two years experience in secretarial/office management

Preferred

• Associate’s Degree

Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on any category protected by applicable federal, state, or local law.

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