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Deployment Engineer (Linux)
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The Deployment Engineer (Message Switch) -migrates, upgrades, and configures hardware, and Tyler software for on-premise and in the cloud customers. Continued growth in ever-evolving infrastructure, Hypervisors, Server Operating Systems, and technology provides an exciting and challenging work environment.
The Deployment Engineer interacts directly with clients to meet and/or exceed stated departmental upgrade goals to stay current with Tyler software versions. Giving customers the opportunity to take advantage of all enhancements and warranty items to improve the customer experience.
- Install Tyler software on Linux servers. (RHEL and AWS Linux)
- Make connections from Tyler servers to State NCIC servers.
- Troubleshoot NCIC inquiries and returns.
- Perform migrations from end-of-life Linux servers to new environments.
- Learn and work with AWS Server Infrastructure.
- Consults with other departments to ensure safe deployment within live customer environments and collaborate with other teams to improve upgrade process.
- Documents result of service work performed for use by internal staff and customers.
- position may require travel to client sites or off-hours coverage based on customer demand.
Qualifications
- Bachelor’s degree in information technology, MIS, or comparable work experience.
- Excellent interpersonal and communication skills.
- Ability to prioritize and complete multiple tasks.
- Strong analytical and problem-solving skills.
- Experience administering and installing applications on Linux.
- NCIC experience (inquiries and connectivity) is preferred but not required.
- Working knowledge of server hardware and network configurations.
- Ability to adapt to day-to-day challenges independently or in a team environment.
- Demonstrated ability to maintain a positive, professional attitude.
Tyler Technologies is proud to be an equal opportunity employer. All qualified applicants will receive consideration without regard to race, creed, gender/sex, marital status, sexual orientation, citizenship status, color, religion, national origin, age, disability, veteran status, or any other status protected under local, state or federal laws.
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