Design Manager – Healthcare – Senior

Our approach to healthcare is holistic. It is research-driven and designed to create engaging experiences for everyone from patients and families to staff and providers. Gensler seeks innovation for the individual, the community, and the region from a diverse global platform. We call our approach Radically Human. Gensler applies this approach to our work and in building our teams. We seek partners that share our view and are motivated to drive positive change in human health and wellness.

Your Role

At Gensler Healthcare, we design for people. We leverage our global perspective and local presence to innovate at every scale. We’re not just designers. We’re tinkerers, craftspeople, visionaries, innovators and thought leaders focused on wellness. Fueled by passion and entrepreneurial spirit, our people bring new ideas to solve challenging problems in our healthcare ecosystem. Whether you’re into sketching new ideas, hacking a building or growing client relationships in global markets, there’s something here for everyone.

As aDesign Manager within ourHealthcare teamit’syour role to lead and deliver a variety of project types and sizes, through all phases.You will join our team of design thinkers and doers who specialize in helping to tell stories and create experiences in the context of design.As the main point of contact for the client in all work produced,you’lldraw on your extensive knowledge of the design and delivery process while mentoring junior staff to encourage the highest level of design and client satisfaction.

What You Will Do

• Develop and nurture positive relationships with existing client contacts, optimizing all potential opportunities
• Maintain an awareness of existing clients’ business objectives, plans, target audience and market trends, and ensure that appropriate opportunities are identified to generate further demand for Gensler services.
• Responsible for the day-to-day delivery of projects ensuring they are delivered on time and on budget
• Lead and facilitate the overall cross-functional project team
• Focus on the smooth management of the project process, ensuring clarity of requirements, deliverables,timelines,and visibility against fees throughout the project life cycle
• Prepare, communicate, and monitor project work plans, budgets, and deliverables for client and internal teams
• Prepare and review proposals, contracts, and consultant agreements
• Manage multiple aspects of client,team,and project coordination, including full documentation coordination with structural,MEP, lighting,AV, landscape, civil,and other consultants
• Actively take ownership of problems and successful resolution planning in consultation withPractice Arealeadership and StudioDirector
• Support and contribute to new business development with both current and potential clients
• Contribute positively toproject reports and staffing meetings with concise and accurate information to continually improve the studio’s delivery and financial objectives
• Review internal project accounting documents and process draft project billing
• Work with the Design Director and the marketing team to ensure that the project story isdocumented,and thatphotography/videographyis arranged as needed

Your Qualifications

• Design Management and Project Management experiencerequired
• Bachelor’s Degree or higher in Interior Designor architecture
• 10+ years of experience
• Registered Interior Designeror Architect is preferred
• Strong leadership, organizational, and communication skills
• Knowledge and experience in all phases of interior design/architectural projects
• Proven ability to provide excellent client service and account leadership
• Be proactive and adaptable with the ability to work in afast-pacedenvironment
• Strong programming and space planning skills
• High level of design competence with knowledge of building codes and HCAI fluency.
• Proficiency in Revit and Excel
• Experience managing consultant teams and resolving complex technical and design issues