Director, Change Management & Transformation Services, GISI Ignite

Director, Change Management & Transformation
Services, GISI Ignite

About GISI Ignite and Palladium:
GISI is a global, employee-owned family of companies focused on
construction, infrastructure, earth and environment, and global development.
GISI Ignite is GISI’s newly launched centralized technology and innovation
team, built to strengthen how our operating companies deliver projects and
provide expert guidance on AI, data, and digital solutions. We develop
scalable platforms, drive workflow modernization, and help operating companies
apply cyber-physical solutions that strengthen the performance, resilience, and
safety of major capital programs.
Palladium, a GISI company, works to design, develop and deliver
positive impact on the lives and livelihoods of people around the globe;
broaden access to health, water, power, and infrastructure; build enduring,
sustainable, and transformative institutions and market systems to address
global challenges; and conserve the natural world. We operate in over 90
countries and have a workforce of 2,000 talented, motivated, and diverse staff around
the world. This role is hired through Palladium, the operational platform
for Ignite.
This Opportunity:
GISI Ignite is seeking a Director, Change Management &
Transformation Services to be responsible for establishing, scaling, and
leading a comprehensive change management practice that supports both internal
enterprise digital transformation initiatives and external client engagements.
This role serves as a strategic advisor to executive leaders, shapes
organizational change strategies for complex digital and business transformations
and builds sustainable change capabilities across the global operating companies.
The Director
balances hands on leadership of high impact transformation efforts with long-term
practice development, service innovation, and talent growth. This role plays a
critical part in ensuring that transformation initiatives deliver sustained
value by aligning people, processes, leadership behaviors, and culture with
strategic objectives.

Location:
This is a full-time, hybrid position based
out of one of GISI’s office locations in these areas: New York, NY, Arlington,
VA, Denver, CO, or Newport Beach, CA, with potential client travel. This
role, while posted in multiple locations, is for only one opening.
Compensation:
For our
prospective employees in the United States, please note that the full-time
equivalent annual base salary for this position is expected to range from $180,000
– $210,000.
Please be advised that a final salary offer will be based on
various factors, including but not limited to your qualifications, education,
experience, skills, seniority, performance, and GISI/Palladium’s business or
organizational needs.

Reporting Lines:

• The role reports to a Director, GISI Ignite
  
• Initially, this position will not include direct supervisory duties; however, these responsibilities may be introduced as the business evolves over time

Primary
Roles and Responsibilities:
Enterprise & Internal Change Leadership

• Lead
  change strategy for major internal enterprise initiatives, primarily
  focused on enterprise-level digital transformation
  
• Advise
  executive sponsors and senior leaders on change readiness, stakeholder
  alignment, adoption risks, and leadership actions
  
• Establish governance models and decision
  frameworks for managing change across complex, multi initiative portfolios
  
• Translate
  enterprise technology and innovation initiative roadmaps into actionable
  change strategies, ensuring alignment across operating companies
  
• Build
  internal change maturity by embedding change management practices into
  enterprise delivery and operating models

External Client Advisory & Delivery Oversight

• Serve as a trusted, executive level
  advisor to clients on complex organizational and digital transformation
  efforts
  
• Lead or
  oversee largescale, multistakeholder change initiatives across diverse
  client environments
  
• Ensure
  client engagements deliver measurable adoption, readiness, and value
  realization outcomes
  
• Work
  with client service teams to apply best standards and ensure effective
  delivery of change management advisory services

Practice & Service Line Leadership

• Define
  the vision, strategy, and roadmap for the change management and
  organizational transformation practice
  
• Design,
  incubate, and scale repeatable change management service offerings,
  methodologies, tools, and frameworks
  
• Establish delivery standards, quality
  controls, and success metrics to ensure consistent, high impact outcomes
  
• Partner
  with growth, sales, and account leaders to support business development,
  proposal development, and client pursuits
  
• Identify
  emerging trends and opportunities to expand or evolve the practice (e.g.,
  digital adoption, transformation readiness, leadership enablement)
  
• Build, mentor, and lead a high performing
  team of change management professionals

Measurement & Outcomes

• Define
  and track success metrics related to adoption, stakeholder readiness, and
  sustained value realization
  
• Identify
  and proactively address risks related to resistance, change saturation, or
  leadership misalignment
  
• Monitor
  practice performance, including utilization, quality, and growth
  indicators (as applicable)

Essential
Criteria:

• Bachelor’s degree in business, organizational development, communications, or related field; Master’s preferred
  
• 12+ years of experience in enterprise technology and organizational change management and program delivery
  
• Demonstrated experience leading change for large-scale digital, operational, or enterprise technology initiatives
  
• Demonstrated ability to advise senior executives and influence outcomes in complex, ambiguous environments
  
• Proven experience building, scaling, or formalizing a change management capability or service offering
  
• Strong clientfacing leadership experience within consulting, professional services, or complex enterprise settings
  
• Strong proficiency with change management frameworks and methodologies
  
• Ability to lead across multiple projects simultaneously and thrive in high-change, fast-paced environments

Core
Abilities Required:

• Demonstrated track record of
  solving complex, enterprise-level challenges through innovative,
  systems-based approaches.
  
• Proven ability to cultivate
  relationships and serve as a trusted advisor to internal and external
  clients, providing recommendations and solutions that produce business
  value
  
• Demonstrated comfort leading
  projects across diverse industries and ability to engage with stakeholders
  with varying technical backgrounds
• Leads engagements fluidly between strategic framing and hands-on delivery, providing clarity, structure, and direction to teams and clients
  
• Thrives in multi-stakeholder environments, translating diverse inputs into coherent solutions and action plans
• Inquisitive mindset,
  creative, and desire to take initiative to learn new
  industries systems, technologies, and skills and how they
  can be applied

Skills:

• Certification in change management (PROSCI, CCMP, ACMP, etc.)
  
• Experience in sectors relevant to GISI: infrastructure, construction, architecture, engineering, environment, or international development
  
• Familiarity with AI, data platforms, workflow automation, or innovation programs
  
• Experience working with globally distributed teams across different cultures and functions

Applications will be accepted on a rolling
basis. We encourage you to apply early as the position may close once a
suitable candidate is found.
All
qualified applicants will receive consideration for employment without regard
to race, color, religion, sex, sexual orientation, gender identity, national
origin, disability, age, or status as a protected veteran.
Should
you require any adjustments or accommodations to be made due to a disability or
you are a neurodivergent individual, or for any other circumstance, please
email our team at accessibility@thepalladiumgroup.com and we will
be in touch to discuss.
Safeguarding – We define
Safeguarding as “the preventative action taken by Palladium to protect our
people, clients and the communities we work with from harm”. We are committed
to ensuring that all children and adults who come into contact with Palladium
are treated with respect and are free from abuse. All successful candidates will be subject to
an enhanced selection process including safeguarding-focused interviews and a
rigorous due diligence process.