Director, Learning and Development in Raleigh, North Carolina

We are the movers of the world and the makers of the future. We get up every day, roll up our sleeves and build a better world — together. At Ford, we’re all a part of something bigger than ourselves. Are you ready to change the way the world moves?

The Ford Motor Credit Company team helps put people behind the wheels of great Ford and Lincoln vehicles. By partnering with dealerships, we provide financing, personalized service and professional expertise to thousands of dealers and millions of customers in over one hundred countries around the world.

In this position…

• Ford Credit is seeking a dynamic Director, Learning & Development to lead our global learning strategy and significantly impact the success of our employees and dealer network. This pivotal role will shape the future of our workforce by designing, delivering, and evaluating impactful learning experiences that drive business results and foster a culture of continuous improvement.

• The Director, Learning & Development plays an important leadership role in delivering and enhancing our training experience for Ford Credit employees, leaders, and dealers. The role will collaborate with key stakeholders across Ford Credit’s departments including Sales, Risk, Compliance, Business Operations, IT, Product, and others to ensure engaging, effective, and timely training for employees and dealers is developed, maintained, and delivered to support business needs. In addition, this role collaborates with other Ford Motor Company’s L&D teams to maximize alignment and synergies.

What you’ll do…

• Leads team to design and deliver learning experiences that create a capable organization of functionally and technically skilled motivated employees

• Benchmarks, internally and externally, to incorporate industry best practices, trends, processes, and products and services into current Learning and Development strategies

• Evolve and conducts enterprise-wide learning needs assessment to identify innovative solutions to achieve business outcomes.

• Facilitate learning governance with senior internal HR and business stakeholders to seek input and update them on progress and initiatives

• Drive alignment across skill teams, regions and centrally for synergies and efficiencies

• Leads the development of relevant standards, procedures, and reporting templates to ensure efficient and effective learning experiences. Develops and monitors metrics around development initiatives, workforce skills gap, training needs, employee morale, training program effectiveness, etc. by business unit liaising with different departments to provide recommendations to improve training impact wherever necessary.

• Develops departmental budget and regularly monitors to adjust courses of action in case of variance.

• Ensures the maintenance of accurate and confidential records and data related to Learning and Development matters and the governance of the Learning Management system as per established companywide policies.

• Performs talent management responsibilities including staffing, performance, discipline, pay decisions, team development, and other personnel actions for the Learning and Development function.

• Manage a team of approximately 25 learning and development professionals and alignment with corporate objectives; Lead at least 5 director reports

You’ll have…

• Bachelor’s Degree in Learning or Instructional Design, Human Resources, Organizational Development

• Minimum 8 years of work experience in Learning and Development field

• Strong strategic thinking skills including the ability to impart or exchange information as a means of connecting people or places for the enhancement of business outcomes

• Strong leadership skills that enacts team building through a diplomatic inclusive leadership style which values both the uniqueness and commonalities in team members openness to diverse input and facilitation of dialogue to produce best results

• Strong stakeholder management skills

• Strong interpersonal and collaboration skills and proven record of accomplishment in effectively achieving results in a cross functional or matrix environment

• Outstanding written and presentation skills

• Led team of 5+ employees

• Candidates hired in SE Michigan are expected to work a hybrid schedule. For individuals outside of SE Michigan this position would be considered as remote unless candidate is interested in moving to SE Michigan. Domestic relocation is available as part of the benefit package.

Even better, you may have…

• Master’s Degree Learning or Instructional Design, Human Resources, Organizational Development

• In-depth knowledge of Adult Learning Theory Principles

• Stays current on latest learning and development technologies

• Project management experience

You may not check every box, or your experience may look a little different from what we’ve outlined, but if you think you can bring value to Ford Motor Company, we encourage you to apply!

As an established global company, we offer the benefit of choice. You can choose what your Ford future will look like: will your story span the globe, or keep you close to home? Will your career be a deep dive into what you love, or a series of new teams and new skills? Will you be a leader, a changemaker, a technical expert, a culture builder…or all of the above? No matter what you choose, we offer a work life that works for you, including:

• Immediate medical, dental, vision and prescription drug coverage

• Flexible family care days, paid parental leave, new parent ramp-up programs, subsidized back-up child care and more

• Family building benefits including adoption and surrogacy expense reimbursement, fertility treatments, and more

• Vehicle discount program for employees and family members and management leases

• Tuition assistance

• Established and active employee resource groups

• Paid time off for individual and team community service

• A generous schedule of paid holidays, including the week between Christmas and New Year’s Day

• Paid time off and the option to purchase additional vacation time.

For a detailed look at our benefits, click here:

https://fordcareers.co/LL5NonHTHD

This position is a leadership level 5.

This position is a range of salary grades LL5 .

Visa sponsorship is not available for this position.

Candidates for positions with Ford Motor Company must be legally authorized to work in the United States. Verification of employment eligibility will be required at the time of hire.

We are an Equal Opportunity Employer committed to a culturally diverse workforce. All qualified applicants will receive consideration for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, disability status or protected veteran status. In the United States, if you need a reasonable accommodation for the online application process due to a disability, please call 1-888-336-0660.

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Requisition ID : 36720