Director of Career Coaching and Success

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Title: Director of Career Coaching and Success

Employee Classification: Dir Exp Learn & Career Success

Campus: University of North Texas – Dallas

Division: DAL-Academic Aff & Stdnt Success

SubDivision-Department: DAL-Strat Partner & Innov

Department: DAL-Ctr Exp Learn & Career Success-500150

Job Location: Dallas

Salary: Commensurate with experience

FTE: 1.000000

Retirement Eligibility: ORP Eligible

About Us – Values Overview

Department Summary

The University of North Texas at Dallas launched the Center for Experiential Learning and Career Success (CELCS) in 2025. The Center for Experiential Learning and Career Success (CELCS) at UNT Dallas serves as a dynamic hub to prepare students for meaningful careers and lives through hands-on learning and professional development.
The CELCS works to serve this purpose by
* partnering with faculty as key stakeholders to co-design initiatives that integrate academic rigor with career readiness.
* helping students develop “power skills” and character to thrive in a global workforce, connecting academic learning with real-world experience through internships, service-learning, and study abroad programs,
* providing tools, resources, and guidance for career exploration, resume building, interview preparation, and job placement,
* collaborating with employers and community organizations to create impactful experiential learning opportunities,
* and providing resources and support to integrate experiential learning into courses and student organizations.

position Overview

The University of North Texas at Dallas is seeking a Director of Career Coaching & Success to provide strategic leadership for career coaching, career education, and student success programming. This role is a senior leader within the Center for Experiential Learning & Career Success (CELCS) and works collaboratively with the Directors of Employer Engagement and Experiential Learning to deliver an integrated, student-centered career development model. This role leads the university’s career coaching, student development, and career success initiatives. The Director oversees a team that delivers individualized and group coaching, career education, assessments, scalable curricula, and signature programs that prepare undergraduate and graduate students for internships, employment, and graduate/professional study. The ideal candidate brings student-centered leadership, coaching expertise, curriculum design, cross-campus collaboration, and data-informed decision-making.

Minimum Qualifications

Master’s degree in a Higher Education, Human Resources, Business, Career Services; or related field and five (5) years of professional related experience, or any equivalent combination of education, training and experience.

Knowledge, Skills and Abilities

• Career Development & Student Development: Coaching models, developmental advising, motivational interviewing, self-efficacy/strengths-based approaches; NACE competencies and assessment use.
• Labor Market & Employer Trends: Regional/national hiring trends, skills taxonomies, emerging roles, WBL/experiential pathways, graduate admissions basics.
• Curriculum & Instructional Design: Embedded modules, co-curricular badges/micro-credentials, learning outcomes, and assessment.
• Data & Outcomes: Graduate outcomes frameworks (e.g., first-destination), dashboards, evaluation methods, and continuous improvement cycles.
• Coaching & Advising: 1:1 and group coaching; goal setting, accountability plans, graduate school search strategy, personal branding, networking, interview prep.
• Program Design & Scaling: Build workshops, classroom integrations, and online modules; operationalize at scale with quality and consistency.
• Leadership & Operations: Hiring, training, performance management, SOPs, prioritization, timelines, and resource allocation.
• Partnership & Influence: Collaborate with faculty, deans, advising, Student Affairs; Align with Employer
• Engagement and Experiential Learning to create seamless pathways.
• Communication: Facilitation, compelling presentations, and storytelling with data; multi-modal content creation.
• Change & Systems Thinking: Lead adoption of new tools/processes; connect coaching insights to employer outreach and experiential offerings.
• Cultural Humility & Student-Centered Design: Create welcoming spaces; adapt coaching to cultural contexts; design to close various gaps.

Preferred Qualifications

• Master’s degree in higher education, counseling, career counseling, business, human resources, or related fields.
• 3+ years of supervisory or leadership experience.
• Experience with career coaching, program development, and career management systems.
• Effective communication, collaboration, and data-informed decision-making skills.
• 5+ years of progressively responsible experience in career services or related fields.
• Familiarity with NACE Career Readiness Competencies and labor market analytics.
• Experience serving ranging, first-generation, or urban student populations.
• Demonstrated success building cross-campus partnerships.

Job Duties

• Develop and execute a cohesive, campus-wide career coaching strategy aligned with UNT Dallas priorities and CELCS’s integrated model.
• Set a strategic vision for career success that improves access, engagement, career readiness, and first-destination outcomes.
• Establish service standards, performance goals, caseload management practices, and a high-performing, student-centered culture.
• Lead signature career initiatives-such as career fairs, success series, mentoring programs, coaching campaigns, and early engagement efforts
• Lead change management for new tools/processes; build feedback loops to drive continuous improvement.
• Lead and manage a comprehensive, scalable career coaching and career education model and oversee a scalable coaching model supporting exploration, skill development, job/internship search, personal branding, interviewing, networking, and graduate school planning.
• Supervise and develop career coaching staff and student employees.
• Oversee 1:1 and group coaching focused on exploration, resumes, interviewing, job search strategy, networking, and graduate school preparation.
• Ensure access to career assessments, resume/portfolio development, mock interviews, job search strategies, and graduate admissions advising.
• Design and deliver career readiness curricula, workshops, and online resources aligned with NACE competencies.
• Collaborate with faculty and campus partners to embed career learning into academic and co-curricular experiences.
• Partner with Employer Engagement and Experiential Learning to align coaching with workforce needs and experiential opportunities.
• Manage career technology platforms (e.g., Handshake) and track student engagement, learning outcomes, and first-destination data.
• Use labor market data and student outcomes to assess impact and drive continuous improvement.
• Advance all purpose, student-centered practices that support UNT Dallas’s ranging and first-generation student population.
• Oversee marketing and communication strategies for coaching, programs, and events to maximize awareness and participation.
• Track coaching utilization, engagement, learning outcomes, first-destination metrics, and program effectiveness; produce timely reports for stakeholders.
• Serve as a liaison to colleges and campus units (Advising, Student Affairs, Enrollment) to advance student success initiatives.
• Design and deliver career education at scale (workshops, embedded modules, online/virtual resources, classroom integrations).

Physical Requirements

• Sedentary work that primarily involves sitting/standing.
• Communicating with others to exchange information.

Environmental Hazards

• No adverse environmental conditions expected.

Work Schedule

Mon-Fri 8:00am – 5:00pm in-person

Driving University Vehicle

No

Security Sensitive

This is a Security Sensitive Position.

Special Instructions

Applicants must submit a minimum of two professional references as part of their Application. If needed, additional references can be added after the application has been submitted.

Benefits

For information regarding our Benefits, click here.

EEO Statement

The University of North Texas System is firmly committed to equal opportunity and does not permit -and takes actions to prevent – discrimination, harassment (including sexual violence, domestic violence, dating violence and stalking), and retaliation on the basis of race, color, religion, national origin, sex, age, disability, genetic information, or veteran status in its application, employment practices, and facilities; nor permits race, color, national origin, religion, age, disability, veteran status, or sex discrimination and harassment in its admissions processes, and educational programs and activities. UNT System Administration promptly investigates complaints of discrimination, harassment, and related retaliation and takes remedial action when appropriate. System Administration also takes actions to prevent retaliation against individuals who oppose any form of harassment or discriminatory practice, file a charge or report, or testify, assist, or participate in a related investigation or proceeding.

The University of North Texas System and its component institutions are committed to equal opportunity and comply with all applicable federal and state laws regarding nondiscrimination and affirmative action. The University of North Texas System and its component institutions do not discriminate on the basis of race, color, sex, sexual orientation, gender identity, gender expression, religion, national origin, age, disability, genetic information, or veteran status in its application and admission processes, educational programs and activities, and employment practices.

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