Director of Community Support Programs

DIRECTOR OF

COMMUNITY SUPPORT SERVICES

FULL TIME – EXEMPT

Thrive Behavioral Health, the Certified Community Behavioral Health Clinic for Kent County, has been delivering mental health and substance use services since 1976. Thrive Behavioral Health understands the benefits of delivering high quality, low-cost care for Rhode Islanders. Thrive’s unique programs and services are built on evidence based, person-centric care models. Our programs include: Adult Mental Health, Youth and Family, Substance Use, Housing, Teen and Young Adult, Court Ordered, and Crisis Behavioral Health. With more than a dozen locations across Rhode Island and more than 300 employees, Thrive is continuing to grow and meet the needs of the community.

General Summary: To provide the overall administrative and clinical leadership and direction for program operation.

Schedule: Mon-Fri, First Shift

Location: Primarily based in the Warwick office

Salary: Starting at $100,000 annually, depending on experience

Did you know… studies have shown that the number one reason a person chooses not to apply for a role is because they do not think they’ll be hired if they don’t meet 100% of the qualifications? Thrive understands that while certain criteria are requirements of the job, other skills can be taught to the right person. Please consider applying anyway.

Essential Responsibilities:

• Manage the daily operation of Community Support Service programs to ensure all client hours and revenue target are met within the appropriate time frame. Take the appropriate action to correct the situation.
• Participate with senior management in program development, planning and growth.
• Carry out terms of any contract in program and in setting goals.
• Monitor budget and MIS Reports in conjunction with CCO to ensure program is meeting targets and is on budget.
• Initiates budgetary recommendations and controls.
• Provide necessary documentation for funding sources as required.
• Collaborate with other providers, agencies and individuals in the clients’ network of care.
• Ensure that program staff’s treatment planning and clinical record keeping is consistent with standards established by Thrive.
• Provide regular and consistent supervision to the High Acuity team and Standard Acuity leaders, Clinicians and administrative assistants.
• Maintain proper supervision notes on staff and completes performance evaluations according to schedule.

• Oversee recruit, interview, screen, select, and orient/train program staff in conjunction with clinical supervisors.
• Carry and enliven a positive Thrive image consistent with the Thrive’s Guiding Principles and professional code of ethics.

education, Experience and Competencies:

• Master’s Degree in social work, psychology, counseling.
• Minimum of 3 years Human Service experience field working with clients with disabilities preferred. and 2 years supervisory/managerial experience required.
• Licensed at an independent level strongly preferred.
• Experience or training in related state and federal assistance programs also preferred.
• Basic computer literacy skills are necessary.

Certifications, Licenses Requirements:

• Valid driver’s license and automobile insurance which meets Rhode Island minimum standards required, or the ability to obtain necessary transportation in order to perform the responsibilities/tasks of the job.

Physical Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch, or crawl; talk or hear; taste or smell. The employee lift and/or move up to 25 pounds. Specific vision abilities required by the job include close vision, distance vision, and the ability to adjust focus.

This job description is not intended to be and should not be construed as an all-inclusive list of all the responsibilities, skills or working conditions associated with the position. While it is intended to accurately reflect the position activities and requirements, management reserves the right to modify, add or remove duties and assign other duties as necessary. Reasonable accommodations may be made to assist individuals with disabilities in meeting the expectations of the position.

EEO/VET/LGBTQ+ Employer

Benefits:

• 3 weeks’ vacation to start, increases to 4 weeks after 2 years of employment
• 10 sick days per year
• 1 Float day
• Birthday off
• 11 paid holidays
• Paid lunch
• Low-deductible medical insurance plan
• Dental insurance as low as $0/month
• Vision Insurance
• Company-paid life insurance worth 2x your annual salary + Long Term Disability
• 401k with 2% company match
• Optional Aflac, additional life insurance, and pet insurance
• Employee Assistance Program
• Healthtrax Gym Discount
• Employee referral bonuses

All employees are considered benefit eligible if their schedule is 20 hours per week or more. Time-off balances are pro-rated for part-time employees.

Thrive believes in healthy work/life balance and a friendly/family working environment, whose values include Dignity, Respect, Teamwork and Professional Support and Development.