Director of Health Information Management

Job Summary

The Director, Health Information Management (HIM) is responsible for the overall development, management, and operational success of the HIM department. This role oversees key HIM functions, including Unbilled/Revenue Cycle, Master Patient Index (MPI), Medical Record Imaging and Chart Management, Forms, and Release of Information (ROI). The Director collaborates with the Facility Privacy Officer (FPO) to ensure compliance with HIPAA and applicable State/Federal privacy regulations. This position establishes and enforces policies, ensures compliance with accrediting agencies, and supervises staff to maintain data quality, integrity, confidentiality, retention, and security of health information.

Essential Functions

• Manages and oversees the Health Information Management (HIM) staff, ensuring compliance with Medical Staff Rules/Regulations and Bylaws, Joint Commission Standards (TJC), and applicable state and federal regulations.
• Develops and implements departmental policies and procedures, reviewing and updating them regularly to maintain an effective and efficient HIM department.
• Monitors and reports incomplete and delinquent medical records, ensuring timely completion and communicating findings to hospital leadership and appropriate committees.
• Ensures the confidentiality and security of medical information in compliance with HIPAA policies and procedures.
• Tracks, monitors, and reports HIM Key Performance Indicators (KPIs), including Operative Reports, History and Physicals, Delinquency Rate, and Scanning Turnaround Time, and leads action plans for improvement.
• Oversees the timely discharge record processing to guarantee prompt availability for continuity of care, chart completion, and coding processes.
• Serves as the Facility Forms Committee chair or co-chair, ensuring the standardization and management of medical forms.
• Improves staff performance through ongoing coaching, delegation, and feedback, ensuring quality and productivity expectations are met and regularly communicated.
• Works collaboratively with physicians and other staff members to address issues affecting the HIM department and facility goals, developing and implementing workflow improvements based on data-driven insights.
• Represents the HIM department in various hospital and Medical Staff meetings, fostering positive relationships and effective communication.
• Performs other duties as assigned.
• Complies with all policies and standards.

Qualifications

• Associate Degree in Health Information Management, Healthcare Administration, or a related field required
• Bachelor’s Degree in Health Information Management, Healthcare Administration, or a related field preferred
• 5-7 years of experience in health information management or related roles required
• 3-5 years of management or supervisory experience in Health Information Management required
• 5-7 years of management or supervisory experience in Health Information Management preferred

Knowledge, Skills and Abilities

• In-depth knowledge of health information management principles, HIPAA regulations, and Joint Commission standards.
• Strong leadership and team management skills, with the ability to mentor and develop staff.
• Proficiency in HIM systems and software, including electronic health record (EHR) systems.
• Excellent analytical and problem-solving abilities to identify and implement workflow improvements.
• Effective communication and interpersonal skills to collaborate with physicians, staff, and hospital leadership.
• Strong organizational skills to manage multiple priorities and meet deadlines.

Licenses and Certifications

• RHIT – Registered Health Information Technician required or
• RHIA – Registered Health Information Administrator required

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