Director of Health Information Management, IU Student Health Center (Program Management Leader)

Department

IU HEALTH CENTER (BA-IUHC-IUBLA)

Department Information

The Office of Student Life is focused on building a strong foundation to ensure every student’s Indiana University experience is positive, safe, healthy, and meaningful. The Office of Student Life staff and multiple departments aim to help students navigate their time at IU, providing the tools they need to be successful in school and after graduation. Students are our priority, and their health, safety, and overall well-being are our core mission.

The IU Student Health Center is proud to be within the Office of Student Life, committed to promoting learning and respect by integrating diversity, equity and inclusion in all programs, interactions, and partnerships. We commit to creating and maintaining an inclusive environment where all people are respected, valued, and affirmed so that they may know they matter and belong at Indiana University.

Bloomington is not just a place to work, it’s a place to live, thrive, and enjoy life. To learn more about what makes this town so special, click here. 

Job Summary

The Director of Health Information Management (HIM) will oversee HIM activities that impact clinical and administrative operations at the IU Student Health Center. This role includes managing a team, ensuring compliance with health information standards, and collaborating with various departments to support effective HIM operations. The Director will also be responsible for training staff, implementing policies, and maintaining the security and accuracy of health records.

Department-Specific Responsibilities

• Supervises a department of 9.5 FTEs, addressing personnel issues and remote work management. 
• Manages daily operations of HIM, including the release of medical information, transcription services, coding accuracy, appointment scheduling, and document management. 
• Provides training to medical providers on diagnosis and procedural coding, ensuring compliance with internal monitoring and auditing procedures. 
• Develops and enforces HIM policies and procedures, ensuring alignment with state and federal regulations. 
• Performs qualitative and quantitative reviews of health records, developing guidelines for coding and documentation. 
• Serves as a resource for HIM, EHR, and coding issues across various IU campus departments. 
• Responds to subpoenas and participate in court proceedings as needed.

General Responsibilities

• Provides day-to-day operational management of support staff. 
• Establishes short-term operational objectives. 
• Identifies operational issues and/or areas of improvement and implements solutions to improve processes and/or operational efficiency. 
• Analyzes, monitors, and evaluates performance of assigned staff; establishes work priorities, conducts performance reviews, and provides corrective action as needed. 
• Ensures adequate staffing and effective scheduling; participates and informs employment decisions for assigned staff. 
• Provides direct supervision and oversight of assigned staff and activities; impacts, and is held accountable for, the performance of team and/or assigned staff. 
• Ensures and provides training to assigned staff to improve user support operations; researches and identifies development opportunities for assigned staff. 
• Keeps next-level leader(s) informed of trends as well as significant problems. 

Qualifications

Combinations of related education and experience may be considered. Education beyond the minimum required may be substituted for work experience. Work experience beyond the minimum required may be substituted for education.

EDUCATION

Required

• Bachelor’s degree (preferably in health services, business, management or related field)

Preferred

• Master’s degree in health services, business, management or related field

WORK EXPERIENCE

Required

• 2 years of program management or related experience

Preferred

• 5 years of related functional experience

LICENSES AND CERTIFICATES

Required

• Registered Health Information Administrator (RHIA) with the American Health Information Management Association (AHIMA)
• Certified Coding Specialist (CCS) or Certified Coding Specialist, Physician Based (CCS-P) with American Health Information Management Association (AHIMA)

SKILLS

Required

• Proficient communication skills 
• Maintains a high degree of professionalism 
• Demonstrated time management and priority setting skills 
• Demonstrates a high commitment to quality 
• Excellent organizational skills 
• Excellent collaboration and team building skills 
• Effectively coaches and delivers constructive feedback 
• Instills commitment to organizational goals 

Working Conditions / Demands

This role requires the ability to effectively communicate and to operate a computer and other standard office productivity equipment. The position involves sedentary work as well as periods of time moving around an office environment and the campus. The person in this role must be able to perform the essential functions with or without an accommodation. 

Work Location

This is an in-person position in Bloomington, Indiana where you’ll be a part of a dynamic campus community. 

Advertised Salary

$73,000 – $83,000 annually, based on education and experience. 

Benefits Overview

For full-time staff employees, Indiana University offers a wide array of benefits including:

• Multiple plan options for medical insurance
• Dental insurance
• Health Savings Account with generous IU contribution
• Life insurance, LTD, and AD&D options
• Base retirement plan contribution from IU, subject to vesting
• Additional supplemental retirement plan options
• Tuition benefit for IU classes
• 10 paid holidays per year
• Generous Paid Time Off
• Paid Parental Leave
• Employee Assistance Program (EAP)

Learn more about our benefits by reviewing our online Benefits Brochure.

Job Classification

Career Level: Operational

FLSA: Exempt

Job Function: General Administration

Job Family: Program Management

Click here to learn more about Indiana University’s Job Framework.

Posting Disclaimer

This posting is scheduled to close at 11:59 pm EST on the advertised Close Date. This posting may be closed at any time at the discretion of the University, but will remain open for a minimum of 5 business days. To guarantee full consideration, please submit your application within 5 business days of the Posted Date.

If you wish to include a cover letter, you may include it with your resume when uploading attachments.

Equal Employment Opportunity

Indiana University is an equal employment and affirmative action employer and a provider of ADA services. All qualified applicants will receive consideration for employment based on individual qualifications. Indiana University prohibits discrimination based on age, ethnicity, color, race, religion, sex, sexual orientation, gender identity or expression, genetic information, marital status, national origin, disability status or protected veteran status. Indiana University does not discriminate on the basis of sex in its educational programs and activities, including employment and admission, as required by Title IX. Questions or complaints regarding Title IX may be referred to the U.S. Department of Education Office for Civil Rights or the university Title IX Coordinator. See Indiana University’s Notice of Non-Discrimination here which includes contact information.

Campus Safety and Security

The Annual Security and Fire Safety Report, containing policy statements, crime and fire statistics for all Indiana University campuses, is available online. You may also request a physical copy by emailing IU Public Safety at [email protected] or by visiting IUPD.

Contact Us

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Telephone: 812-856-1234

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