Director Operations

Summary

MITER Brands™ is a residential window and door manufacturer that provides a leading portfolio of window and door brands for the new construction and replacement segments. MITER Brands, also known as Milgard, MI Windows & Doors and PGTI is one of the nation’s largest suppliers of vinyl windows and patio doors, with plants across the country. We are looking for a Director of Operations for our Milgard (MITER Brands™) in Tacoma, WA.

In this leadership role you will lead the effort towards safe, effective and efficient utilization of all team members and physical facilities to achieve desired results in accordance with policies, principles, and established procedures. Identifies and develops a structure that will support business objectives. Drive continuance improvement at all levels. Participates with management team members in training efforts, succession planning and developmental opportunities of staff.

Why work at MITER Brands?

Responsibilities

• Provides leadership to plant management team; establishes priorities and provides resources needed to accomplish on-time delivery of quality products
• Accountable for plant P&L, inventory levels, and direct and indirect labor costs
• Monitors plant capacity; coordination and communication with Sales Leadership regarding delivery and production status.
• Facilitates resolution of customer complaints regarding quality and delivery schedules
• Actively participate in company performance management, professional development, and succession planning within the area of responsibility
• Responsible for: developing team members; improving processes; reducing costs; quality monitoring and improvements; new product development and implementation; superior customer service; and on-time delivery
• Reviews production costs and production quality, and modifies production and inventory control programs to maintain and enhance the profitable operation of plant
• Reviews activity reports and financial statements to determine progress and status in attaining objectives and revises objectives and plans in accordance with current conditions
• Incorporates MITER Quality Pillars into day-to-day activities and behaviors; guides and motivates others to remain committed to the MITER Guiding Principles
• Responsible for interviewing, hiring, training, terminating, disciplining and coaching team members
• Direct supervision of Production Managers, Quality Manager, Maintenance Manager, Continuation Improvement Manager, and frequent partnership with Materials Manager, Sales Manager, Service Manager, Controller, HR Manager and EHS Manager.
• Indirect responsibility for 300+ team members.

Qualifications

• Bachelor’s degree – Business, Engineering or Manufacturing Operations (or equivalent job-related experience)
• Minimum of 15 years of leadership in a manufacturing environment
• Demonstrated results using Lean and Continuous Improvement methodologies to drive improved KPIs in safety, quality, productivity, waste reduction, and profitability
• Demonstrated track record of developing people through intentional coaching and mentoring

About Us

Our benefits package includes coverage of your health, wealth, and wellness for you and your eligible spouse/dependents. We offer a competitive salary and benefits package, including a 401k with company match and generous paid time off to help you balance your life. Below is a list of benefits you will enjoy while working with our company.

• Three comprehensive Medical plan options
• Prescription
• Dental
• Vision
• Company Paid Life Insurance
• Voluntary Life Insurance
• Supplemental Hospital Indemnity, Critical Illness, and Accident Insurance
• Company-paid Short-Term Disability
• Company-paid Long-Term Disability
• Paid time off (PTO), including Vacation, Personal, and paid Holidays
• 401k retirement plan with company match
• Employee Assistance Program
• Teladoc
• Legal Insurance
• Identity Theft Protection
• Pet Insurance
• Team Member Discount Program
• Tuition Reimbursement
• Yearly Wellness Clinic

MITER Brands, also known as MI Windows and Doors, Milgard and PGT Industries are an equal-opportunity employer. The company does not discriminate based on religion, race, creed, color, national origin, sex, age, disability, handicap, veteran status, sexual orientation, genetic information, or any other applicable legally protected category. 

Our benefits package includes coverage of your health, wealth, and wellness for you and your eligible spouse/dependents. We offer a competitive salary and benefits package, including a 401k with company match and generous paid time off to help you balance your life. Below is a list of benefits you will enjoy while working with our company.

• Three comprehensive Medical plan options
• Prescription
• Dental
• Vision
• Company Paid Life Insurance
• Voluntary Life Insurance
• Supplemental Hospital Indemnity, Critical Illness, and Accident Insurance
• Company-paid Short-Term Disability
• Company-paid Long-Term Disability
• Paid time off (PTO), including Vacation, Personal, and paid Holidays
• 401k retirement plan with company match
• Employee Assistance Program
• Teladoc
• Legal Insurance
• Identity Theft Protection
• Pet Insurance
• Team Member Discount Program
• Tuition Reimbursement
• Yearly Wellness Clinic

MITER Brands, also known as MI Windows and Doors, Milgard and PGT Industries are an equal-opportunity employer. The company does not discriminate based on religion, race, creed, color, national origin, sex, age, disability, handicap, veteran status, sexual orientation, genetic information, or any other applicable legally protected category. 

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