Donor Engagement and Operational Support Consultant (National, Belarus) – Req#591109

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For every child, the right to future 

Consultancy Title: Donor Engagement and Operational Support Consultant (National, Belarus)

Section/Division/Duty Station: Partnerships / Operations sections, UNICEF Belarus CO

Duration: March 2026 – 31 December 2026

Home/ office Based: Remote/Home-based (with visits to the office upon request/needs)

About UNICEF

If you are a committed, creative professional and are passionate about making a lasting difference for children, the world’s leading children’s rights organization would like to hear from you. Over 75 years, UNICEF has been working on the ground in 190 countries and territories to promote children’s survival, protection and development. UNICEF supports child health and nutrition, good water and sanitation, quality basic education for all boys and girls, and the protection of children from violence, exploitation, and abuse. UNICEF is funded entirely by the voluntary contributions of individuals, businesses, foundations, and governments.

BACKGROUND

Purpose of Activity/Assignment: 

The Belarus Country Office seeks a Donor Engagement and Operational Support Consultant to strengthen its capacity in resource mobilization and operational efficiency. The consultancy will advance donor engagement and fundraising activities while ensuring effective operational support, enabling the office to deliver sustainable and impactful results for children in Belarus.

Operating in an upper-middle income country with a complex geopolitical context, the Belarus Country Office faces both challenges and opportunities in engaging the private sector. UNICEF continues to adapt by exploring innovative fundraising approaches and leveraging the ECA Cluster structure to optimize return on investment. While digital individual giving is managed at the Cluster level, the Country Office requires targeted technical assistance to maximize in-country opportunities, particularly through offline events and tailored donor engagement.

By combining donor engagement with operational support, this consultancy will ensure that fundraising activities are effectively implemented, operational processes are streamlined, and the office is better positioned to achieve its partnership and resource mobilization targets. The consultant will work with both private sector and public sector donors to cultivate relationships and design activities that strengthen engagement and generate sustainable support for children. The consultant will work under the guidance of the Partnerships Officer and Operations Manager, collaborating closely with relevant colleagues to foster synergy across key functions.

Scope of Work: 

Donor Engagement and Fundraising:

• Enhance engagement with private and public sector donors to expand fundraising opportunities.
• Support the diversification of fundraising modalities, including digital campaigns, corporate partnerships, cause-related marketing, and offline fundraising events.
• Contribute to the office’s strategic efforts to mobilize financial resources from individuals and businesses, ensuring alignment with the Country Programme Document (CPD) and maximizing sustainable impact for children.

Resource management/Operational support:

• Provide operational services that complement fundraising and advocacy initiatives.
• Ensure communication supplies and visibility materials are properly managed—accessible, safely stored, fraud-protected, and accurately reflected in organizational systems (e.g., inventory, mAsset).
• Establish and maintain monitoring and control mechanisms to strengthen resource management and operational accountability.
• The Consultancy will support efforts to enhance the effectiveness and efficiencies of CO resource management.  Assist in preparing financial refund requests for 1^st, 2^nd and 3^rd quarters 2026 (compiling documents, preparing Excel sheets, analysis of financial (VAT) receivables in Vision (based on the report generated from Vision by the Finance Associate), analysis of the amount received from the local tax office).
• Inventory of financial, administrative and procurement documents’ hard copies kept in the office and archiving them or preparing for liquidation in line with UNICEF Procedure on Retention of Recorded Information (DFAM/PROCEDURE/2019/003, 1 March 2019).

Terms of Reference / Key Deliverables / Delivery Deadline:

Work Assignment Overview	Deliverables/ Outputs	Delivery deadline
Preparation of the monthly fundraising performance reports	10 monthly reports   Review and consolidate data from CRM systems, donation platforms, and financial records; Compile and analyze data from all channels (IG and High Value: online donations, recurring gifts, events, corporate contributions); Provide detailed breakdown of how funds are allocated across programmes, campaigns, or operational needs; Present findings in both narrative and visual formats (charts, dashboards, infographics).	31 December 2026
Providing support in account management and opportunity development with existing corporate partners, relationship growth, and conversion of prospects into long‑term strategic partnerships	At least 3 accounts are supported: Priorbank, BelVEB Bank, 21vek.by.      A set of fundraising models adapted for corporate engagement; An account management framework, including tools for opportunity tracking and reporting; Identify and assess new corporate opportunities, ensuring effective prospecting and conversion strategies (CPTP model)	31 December 2026
Planning and executing donor engagement events, including corporate and public donor breakfasts and other CO‑organized activities	At least 4 offline donor engagement events are supported   These include 1 June event; donor breakfast for corporates; donor field visits and delivery of assistive equipment with participation of business and public donors.   Supporting with logistics, managing donor outreach and follow‑up, and ensuring that private sector and public donors are meaningfully engaged	31 December 2026
Support UNICEF engagement in Minsk Half‑Marathon	Strategic planning and format design: building the overall event strategy, identifying and refining the most suitable formats for donor and partner engagement, and ensuring that the event structure aligns with organizational objectives and stakeholder expectations.	30 September 2026
Contributing to the design and preparation of digital fundraising assets for the Cluster, with a specific focus on Belarus and localized campaign initiatives	Digital fundraising assets are prepared and coordinated with Comms Specialist and PSFR Cluster.	31 December 2026
Preparation and distribution of newsletters and media kits tailored for donors, employees, and clients of both corporate and public sector partners	At least 4 thematic media packages and newsletters are prepared	31 December 2026
Donor & Payment Communications	Monthly communications with individual donors on the return of erroneous donations; Liaise with local payment service providers (e.g., WebPay) to resolve technical or transaction issues; Coordinate with the PSFR Cluster on cancellations or modifications of individual donations; Provide operational support across fundraising platforms and local payment instruments.	31 December 2026
Assistance in resource management through the preparation of financial (VAT) refund requests for the 1st, 2d and 3d quarters 2026	Prepare the VAT refund request for the 1st, 2d and 3d quarters 2026 including the following steps: – Based on the bank statements for CO’s local BYN and USD accounts, list of receivables from Vision to prepare and submit to Finance Associate two draft tables (BYN and USD) with VAT refund amounts (bank statements and list of receivables are to be provided by Finance Associate). –               Compile folders with original hard copies to be submitted to the local tax inspection.  Include into this compilation printed bank payment orders with supporting documents, receipts/cheques for Petty Cash, p-card and debit card (Belkart) payments, receipts provided by diplomats.   – After receipt of the VAT refund to the CO’s local bank account to prepare NFR with USD amounts for payment of the received VAT refund to diplomats and provide to the Finance Associate to be submitted to GSSC for further processing.	1st quarter – 30 April 2026   2d quarter – 31 July 2026     3d quarter – 31 October 2026
Inventory of programmatic, financial, administrative and procurement documents’ hard copies and arranging physical destruction	–               Based on the Procedure on Retention of Recorded Information and the related guidance documents, update an existing catalogue of documents/folders; – identify documents that should be archived (for permanent retention) or destroyed (for limited retention or that can be destroyed without approval). – For documents determined for destruction: prepare a list of documents and, based on it, a Records Destruction Form and get it approved; prepare a draft act for destruction of documents that can be destroyed without approval. –               Arrange physical destruction of the documents in line with UNICEF Procedure for Destruction of Physical Records (PROCEDURE/DFAM/2019/002 v. 7 June 2023). Provide information to the Operations Manager on the quantity of the documents/folders to be destroyed, follow-up in line with the Manager’s decision on the mode of destruction.	31 December 2026

 Travel (if required as per TOR):

No travel is planned within this TOR.

Qualifications

Education:

• Masters degree in Communications, Journalism, Marketing, other related disciplines

* Two years of additional relevant work experience that was gained after obtaining a bachelor’s degree may be accepted in lieu of advanced degree

Work experience/Knowledge/Expertise/Skills required:

• A minimum of five years of relevant professional work experience in partnerships, fundraising, marketing, technical support, financial and administrative management.
• Proven expertise in fundraising, donor analytics, and individual giving strategies.
• Experience with donor management systems (CRM) and fundraising platforms.
• Good understanding of donor landscape, partnerships building and communications.
• Prior experience in designing, management, organization, monitoring and evaluation of activities related to networking and partnerships.
• Strong analytical and organization skills.
• Fluency in English.
• Advanced computers and MS Office knowledge and skills is required. Experience in work with large data volumes and spreadsheets.
• Experience of working in the UN system is an asset.

Competencies:

• Ability to multi-task and work to deadlines,
• Analytical and conceptual thinking,
• Attention to details,
• Able to work in a multicultural setting, highest standards of integrity, discretion, and loyalty.

Requirements: 

Completed profile in UNICEF’s e-Recruitment system and

• Interested applicants should provide a letter of interest (Cover Letter) describing how they can contribute to the interventions listed under roles and responsibilities and why they should be selected for this position. In addition, they should share their latest CV/Resume and financial proposal Financial Offer template Donor Engagement Ops Support Consultant.docx to undertake this job.
• Samples of the related job/tasks done/portfolio.
• Upload copy of academic credentials
• Financial proposal should be submitted using the financial offer template and must:
  • Reflect the costs per each deliverable and the total lump-sum for the whole assignment period (in US$) to undertake the terms of reference.
  • Include travel costs and daily subsistence allowance, if internationally recruited or travel is required as per TOR. Consultants are responsible for arranging their own transportation arrangements. UNICEF can provide office vehicle for some duty travel missions with prior agreement as per monthly travel plan approved by the supervisor.
  • Include any other costs: health insurance, payment of an incidental expenditure (such as bank charges, insurances, etc.) and living costs as applicable.
• Indicate your availability.
• Any emergent / unforeseen duty travel and related expenses will be covered by UNICEF.
• At the time the contract is awarded, the selected candidate must have in place current health insurance coverage.
• Payment of professional fees will be based on submission of agreed satisfactory deliverables. UNICEF reserves the right to withhold payment in case the deliverables submitted are not up to the required standard or in case of delays in submitting the deliverables on the part of the consultant.

Only shortlisted candidates will be contacted and advance to the next stage of the selection process.

For every Child, you demonstrate…

UNICEF’s Core Values of Care, Respect, Integrity, Trust and Accountability and Sustainability (CRITAS) underpin everything we do and how we do it. Get acquainted with Our Values Charter: UNICEF Values

The UNICEF competencies required for this post are…

(1) Builds and maintains partnerships

(2) Demonstrates self-awareness and ethical awareness

(3) Drive to achieve results for impact

(4) Innovates and embraces change

(5) Manages ambiguity and complexity

(6) Thinks and acts strategically

(7) Works collaboratively with others 

Familiarize yourself with our competency framework and its different levels.

UNICEF promotes and advocates for the protection of the rights of every child, everywhere, in everything it does and is mandated to support the realization of the rights of every child, including those most disadvantaged, and our global workforce must reflect the diversity of those children. The UNICEF family is committed to include everyone, irrespective of their race/ethnicity, disability, gender identity, sexual orientation, religion, nationality, socio-economic background, minority, or any other status.

UNICEF encourages applications from all qualified candidates, regardless of gender, nationality, religious or ethnic backgrounds, and from people with disabilities, including neurodivergence. We offer a wide range of benefits to our staff, including paid parental leave, breastfeeding breaks and reasonable accommodation for persons with disabilities. UNICEF provides reasonable accommodation throughout the recruitment process. If you require any accommodation, please submit your request through the accessibility email button on the UNICEF Careers webpage Accessibility jobs-near-me.org UNICEF. Should you be shortlisted, please get in touch with the recruiter directly to share further details, enabling us to make the necessary arrangements in advance.

UNICEF does not hire candidates who are married to children (persons under 18). UNICEF has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and UNICEF, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination based on gender, nationality, age, race, sexual orientation, religious or ethnic background or disabilities. UNICEF is committed to promote the protection and safeguarding of all children. All selected candidates will, therefore, undergo rigorous reference and background checks, and will be expected to adhere to these standards and principles. Background checks will include the verification of academic credential(s) and employment history. Selected candidates may be required to provide additional information to conduct a background check, and selected candidates with disabilities may be requested to submit supporting documentation in relation to their disability confidentially.

UNICEF appointments are subject to medical clearance.  Issuance of a visa by the host country of the duty station is required for IP positions and will be facilitated by UNICEF. Appointments may also be subject to inoculation (vaccination) requirements, including against SARS-CoV-2 (Covid). Should you be selected for a position with UNICEF, you either must be inoculated as required or receive a medical exemption from the relevant department of the UN. Otherwise, the selection will be canceled.

Remarks:  

As per Article 101, paragraph 3, of the Charter of the United Nations, the paramount consideration in the employment of the staff is the necessity of securing the highest standards of efficiency, competence, and integrity.

UNICEF is committed to fostering an inclusive, representative, and welcoming workforce. For this position, eligible and suitable male and female candidates are encouraged to apply.

Government employees who are considered for employment with UNICEF are normally required to resign from their government positions before taking up an assignment with UNICEF. UNICEF reserves the right to withdraw an offer of appointment, without compensation, if a visa or medical clearance is not obtained, or necessary inoculation requirements are not met, within a reasonable period for any reason. 

UNICEF does not charge a processing fee at any stage of its recruitment, selection, and hiring processes (i.e., application stage, interview stage, validation stage, or appointment and training). UNICEF will not ask for applicants’ bank account information.

Humanitarian action is a cross-cutting priority within UNICEF’s Strategic Plan. UNICEF is committed to stay and deliver in humanitarian contexts. Therefore, all staff, at all levels across all functional areas, can be called upon to be deployed to support humanitarian response, contributing to both strengthening resilience of communities and capacity of national authorities.

UNICEF shall not facilitate the issuance of a visa and working authorization for candidates under consideration for positions at the national officer and general service category.

All UNICEF positions are advertised, and only shortlisted candidates will be contacted and advance to the next stage of the selection process. An internal candidate performing at the level of the post in the relevant functional area, or an internal/external candidate in the corresponding Talent Group, may be selected, if suitable for the post, without assessment of other candidates.

Additional information about working for UNICEF can be found here.