Donor Marketing Associate

The Donor Marketing Associate will sit on the Donor Marketing team within the External Relations department. The role will support new and existing direct mail marketing, telemarketing, employee and matching giving initiatives to raise funds, engage and steward constituents who donate up to $10,000. The position will be closely involved with a broad spectrum of Action Against Hunger’s work in mass fundraising.

Purpose: Support new and existing fundraising and marketing initiatives to raise funds, drive acquisition, engage and steward constituents for activities across the Donor Marketing team.

Engagement: The Donor Marketing Associate reports to and works closely with the Donor Retention Lead. This role also supports the Direct Response Officer, Donor Development Officer, and the Donor Marketing Team’s efforts in general. The Associate collaborates with the wider External Relations team to reach fundraising goals.

Delivery: Effectively provides fundraising support, working across a breadth of fundraising activities.

Essential Job Duties

Support direct mail, voicemail, telemarketing programs, employee and employer matches

• Assist with executing campaign strategy.
• Support project management of workflow – from idea to deployment.
• Track progress and update status of direct mail production and project schedules for the team.
• Maintain direct mail, voicemail and telemarketing calendar and update External Relations calendar.
• Proofread all documents to ensure accuracy.
• Assist with providing feedback on copy.

Administration

• Assist in building segments for direct mail, telemarketing and voicemail targets
• Support employee giving and matching gift solicitations and stewardship
• Assist in building presentations and updating offline metrics reports
• Coordinate the production of reports and analysis with the Fundraising Systems teams
• Schedule internal and external meetings
• Support team meetings by coordinating agendas, note taking, and recording actions
• File contracts, process vendor purchase orders and invoices
• Other duties as assigned

Required Qualifications

• Bachelor’s degree or equivalent

Required Skills & Experience

• 1-2 years of work experience
• Experience using the Microsoft Office Suite and project management tools like Basecamp
• Excellent problem-solving skills and solutions-focused approach
• Ability to multitask in a fast-paced environment
• Excellent organizational and project management skills
• Excellent time management skills
• Good editorial skills
• Positive and collaborative mindset
• Interest in Action Against Hunger’s mission