Duty Managers Assistant

At Colas Rail, we have over one hundred years of experience in delivering major innovations across our sector. Every day, thousands of train run on tracks built or maintained by Colas Rail. We deliver on the challenges set by a rapidly changing railway environment – constantly seeking to adapt our behaviour and culture to not only meet and exceed the expectations of our customers and stakeholders, but to also continuously develop and support our people.

Purpose of the Role

To assist the Infrastructure Monitoring Duty Manager with day-to-day operational tasks. Simultaneously assisting the wider IM management team with a variety of administrative and office-based functions. Contributing to the effective running of the IM contract through successful completion of both areas. 

Person Specification

The suitable candidate must have:

• Strong IT skills including Microsoft Office 365 (Word, Excel, PowerPoint, Teams)
• Excellent communication & interpersonal skills, both written and verbal.
• Good time management and organisational skills.
• Able to work well alone or as directed.
• Able to prioritise to achieve competing deadlines.
• Previous experience working within an office environment or similar role.

Key Responsibilities

• Support IM Management team with administrative support as required.
• Assist with administrative elements of operational tasks/functions as directed.
• Assist with booking, monitoring and cancelling of the overnight lodges for all IM staff.
• Timely booking of hotels to ensure best rates are achieved.
• Selection of bookings based on location and price.
• Assist with the periodic review of commercial data relating to lodges.
• Effective liaison with the RSHB team.
• Effective communication with IM staff.
• Arrangement of any IM team travel requirements.
• Assist with periodic review of commercial data relating to taxi bookings.
• Follow up on poor performance queries with suppliers.
• Completion of application for freight duty pass for new starters.
• Assist with the ordering, tracking and collection of personal protection equipment (PPE) for all staff.
• Timely review and approval/declining of operational staff expenses in line with provided terms and conditions.
• Assist Delivery Manager with organisation of interviews and other various administration related to recruitment and new starters.
• Updating and formatting of documentation as directed by operationally competent staff.
• Support with day to day office functions.
• Meeting room bookings.
• Purchase of office consumables and stationary
• Management of any post (Incoming and outgoing)
• Creation of security passes
• Any other reasonable duties as requested by IM management team.

What we offer

At Colas Rail we know how important job satisfaction is for everyone to support with life at home, your health and financial well-being, that’s why in return we offer:

• Competitive Salary
• 26 days Annual Leave
• Industry leading Life Assurance
• Healthcare Cash Plan
• Wellbeing Employee Assistant Programme
• Pension Scheme
• Eye Care Vouchers
• Long Service Award
• Season Ticket Loan
• Occupational Health Service

Colas Rail in the United Kingdom hold three core values: Care, Share and Dare. We take care of our employees, always ensuring safety is a top priority and we nurture our collective wellbeing. We share a passion for what we do, celebrate our achievements and value high standards like nowhere else. We dare to take on new challenges; we are one of the international leaders in our industry. We continually innovate and expand in new markets.

We value and encourage diversity in our workforce, regardless of background, disability, age, religion, or gender. As part of our aim to deliver quality services, we are committed to promoting equality and eliminating discrimination. We will create a workforce that is reflective of the communities we work and live in. We are committed to the Disability Confidence Scheme, and as such we operate a Guaranteed Interview Scheme.

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