Education Administrative Assistant

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Job summary

An opportunity has arisen to join the Paediatric Disability Distance Learning Team within the Medical Education Team at Sheffield Children’s NHS Foundation Trust.

Due to a restructure of the team, we are pleased to offer a 0.4 WTE post (15 hours) where you will provide comprehensive and high-quality administrative support to the delivery of our distance learning course, both the Neuro-disability Diploma and the related standalone courses that we offer nationally and internationally.

The suggested working pattern is three 5 hour days, one of which must be a Thursday, with the other two days being negotiable. However, we are happy to have conversations and negotiate the working pattern with the successful candidate. The majority of our learning sessions and meetings take place on a Thursday at the current time hence our request for this day to be covered.

Main duties of the job

Duties include supporting the organisation and promotion of the Neuro-disability Diploma and related standalone courses, online learning and attendance at relevant meetings.

You will support the marking process for submitted assignments, including inputting and sharing of results with students. You will work closely with the Education Manager and Education Administrator and be the first point of contact for all course and general enquiries when managing the inbox.

You will have regular exposure to confidential material and will require a high level of professionalism, discretion, and integrity in dealing with internal and external contacts in a fast-paced environment.

Strong communication skills are essential along with the ability to work independently, using your own initiative whilst having the ability to work as part of a team and interact with staff at all levels. Attention to detail is a must and you will be expected to have proven high-quality IT skills and a keen eye for detail and accuracy.

This is an exciting opportunity to join a small but enthusiastic and busy team in supporting the Education function in the Trust.

About us

At Sheffield Children’s, our purpose is clear: to provide healthier futures for children and young people. Our three strategic aims are:

  1. Outstanding Patient Care
  2. Brilliant Place to work
  3. Leaders in Children’s Health

We work successfully with local, regional, and national partners to provide physical and mental healthcare across acute and community settings. Many of our clinicians are amongst the best in their field, recognised nationally and internationally for their expertise.

As well as having enormous pride in what we do, we are a friendly, welcoming, and motivated NHS Trust who are guided by our CARE values: Compassion, Accountability, Respect, and Excellence. Our nearly 4000 colleagues live these values, ensuring kind and compassionate care that makes patients and their families feel safe and at home.

As we approach our 150th anniversary in 2026, we remain committed to enhancing our reputation in children’s health leadership, improving the experiences of both patient and colleagues, and focusing on our communities and population health.

Date posted

16 December 2024

Pay scheme

Agenda for change

Band

Band 3

Salary

£24,071 to £25,674 a year per annum

Contract

Permanent

Working pattern

Full-time

Reference number

425-24-6836587

Job locations

Sheffield Children’s NHS Foundation Trust

100 Napier Street

Sheffield

S11 8HA

Job description

Job responsibilities

Please refer to the job description and person specification for full details of the role.

Interviews are scheduled for Wednesday 15th January 2025

Inclusive Recruitment & Selection

We are committed to being an inclusive employer and accurate data capture is an important part of that to ensure we are supportive and representative. Our aim is to ensure that all applicants can see themselves in the available categories on our application form, but we recognise that some of our data capture fields are not inclusive. We have flagged this with our system provider to ask for change.

We offer encouragement and active support to applicants with additional needs, including those from ethnic minorities, with disabilities and members of the LGBTQ+ community. If you wish to adjust any aspect of the recruitment process or wish to find out more about our recruitment & selection processes, please get in touch with our Recruitment Manager: Catherine.Gilbert7@nhs.net

We are continually reviewing our recruitment & selection process to support the long-term aim of Sheffield Childrens being a champion of Equality, Diversity, and Inclusion. If you have any ideas for improvement, please get in touch with Catherine Gilbert at Catherine.Gilbert7@nhs.net

Trust Values

The Trust is committed to providing great quality patient care and keep children, young people and families at the heart of what we do by following our CARE values:

  • Compassion leading by kindness and showing empathy, understanding and respect
  • Accountability striving to do the right thing and owning responsibility
  • Respect value differences, tackling inequality and fostering a culture of inclusion
  • Excellence delivering a high-quality standard of care

Person Specification

Qualification and Training

Essential

  • GCSE in English Language & Mathematics or equivalent level of experience
  • Recognised qualification at NVQ 3 level, or equivalent experience

Desirable

  • Recognised IT qualification

Experience

Essential

  • Experience of working in a fast paced, busy role
  • Experience of working with confidential, sensitive information
  • Experience of delivering a high standard of customer service

Desirable

  • Previous experience working in the NHS/Hospital or Training & Education environment

Knowledge and Skills

Essential

  • Able to work with conflicting priorities and tight deadlines
  • Ability to self-manage own workload, referring when appropriate
  • High levels of attention to detail
  • Computer literate with experience of working with various IT systems.
  • Ability to explain processes to people clearly adapting communication style as necessary
  • To be able to work as part of a team

Personal Attributes

Essential

  • Willingness to learn and acquire new knowledge and skills in areas new to the post holder
  • Willingness and ability to work flexibly

Additional information

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.

Certificate of Sponsorship

Applications from job seekers who require current Skilled worker sponsorship to work in the UK are welcome and will be considered alongside all other applications. For further information visit the UK Visas and Immigration website (Opens in a new tab).

From 6 April 2017, skilled worker applicants, applying for entry clearance into the UK, have had to present a criminal record certificate from each country they have resided continuously or cumulatively for 12 months or more in the past 10 years. Adult dependants (over 18 years old) are also subject to this requirement. Guidance can be found here Criminal records checks for overseas applicants (Opens in a new tab).

Employer details

Employer name

Sheffield Children’s NHS Foundation Trust

Address

Sheffield Children’s NHS Foundation Trust

100 Napier Street

Sheffield

S11 8HA

Employer’s website

https://www.sheffieldchildrens.nhs.uk/ (Opens in a new tab)

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