Emergency Social Services Case Worker

Whether it’s overcoming poverty, providing housing, or curing hunger, the Salvation Army of Milwaukee West does it all! Apply now to make a difference in your community!

The Emergency Social Services Case Worker is responsible for the operations of the corps food pantry and provide service through referrals and/or direct assistance to support people facing short-term, unexpected, and temporary emergency or crisis.

About the role:

• Conduct interview to assess needs for the family or individual to address their situation
• Develop short-term case plans with family/individual, provide direct assistance and/or direct to appropriate community resources when needed
• Develop and maintain an in-depth understanding of community services, and promote good working relations with those service providers, including other Salvation Army programs/staff
• Input and maintain accurate client database records
• Manage pantry programs in accordance with The Salvation Army mission, protocol and procedures, and work within food pantry budget
• Oversee food pantry operations which include but is not limited to sorting, displaying and distributing food products and maintaining current inventory of food on hand
• Maintain pantry and storage areas in clean and orderly condition
• Ensure food is handled and stored in a manner consistent with applicable TEFAP regulations
• Perform client intake in accordance with TEFAP data collection requirements.
• Assist clients with shopping for groceries including frozen items and produce, personal hygiene items and pet food (if available)
• Advise supervisor regarding food purchases
• Plan, coordinate and attend food drives and related events benefiting food pantry and emergency social services
• Complete and maintain accurate and timely records, reports and statistics
• Supervise volunteers assigned to the Pantry.

Education: Associates degree in a Human Services field

Certifications: Valid Wisconsin driver’s license with clearance to drive from TSA’s insurance carrier.

Experience: Two years experience

• Or any equivalent combination of education and experience that provides the requisite knowledge, skills and abilities.

The Salvation Army is an equal opportunity employer. Candidates who are back-to-work, US Veterans, people with disabilities, people who have been impacted by the justice system, and/or people without a college degree are encouraged to apply.

Read Full Description