Engagement Manager – Digital Consulting

Symphony is a trusted technology partner helping founders, funds, and businesses drive innovation and reshape the future. From Silicon Valley startups to Fortune 500 companies and PE-backed enterprises, we help our clients build, scale, and transform with purpose.

With a partner network that includes elite venture firms, private equity funds, and top consulting networks, Symphony stands at the intersection of business strategy, product innovation, and world-class engineering. We are operating across Southeast Europe, Latin America, and North America — building software that powers next-gen industries across healthcare, fintech, media, logistics, and more.

Role Overview:

Title: Engagement Manager – Digital Consulting

Location: Belgrade, Serbia

As a rapidly growing global digital consultancy, we are looking for an experienced Engagement Manager to help us scale by strengthening our consulting operations and ensuring high-quality delivery across complex digital transformation programs.

This is a client-facing, hands-on role for a structured and strategic thinker with a background in top-tier consulting and strong delivery orientation. You will be responsible for leading engagements from discovery through execution, managing delivery frameworks, tracking progress, and building strong client relationships.

Key responsibilities:

• • Client and Stakeholder Management
  • Serve as the day-to-day client lead across multiple digital engagements
  • Build trusted relationships with senior stakeholders to align on scope, priorities, and value delivery
  • Facilitate regular alignment and check-in sessions with client sponsors and internal delivery teams
• Project Management and Delivery Execution
  • Plan, structure, and manage delivery of consulting and product-focused engagements
  • Develop and maintain project artifacts such as workback plans, RAID logs, milestone trackers, and Gantt charts
  • Monitor delivery progress, identify risks, and implement mitigation strategies
  • Ensure structured delivery and reporting cadence across internal and external stakeholders
• Strategic Problem Solving
  • Break down ambiguous business needs into clear problem statements and actionable steps
  • Translate strategy into delivery plans, and support teams in maintaining alignment with client goals
• Communication and Reporting
  • Develop and deliver executive-level reporting and presentation materials
  • Support strategic planning sessions and facilitate workshops
  • Ensure visibility of progress, risks, and blockers through high-quality documentation
• Qualifications
  • 4–7 years of experience in management consulting, ideally within MBB or Big Four firms
  • Proven experience in digital delivery, transformation programs, or discovery work
  • Strong communication and stakeholder engagement skills
  • Structured and analytical mindset with attention to delivery quality
  • Familiarity with Agile methodologies, delivery tracking tools, and risk management frameworks
  • Comfortable working independently in fast-paced, lean environments
  • MBA or equivalent postgraduate degree is a plus

Ready to level up in your career? Click APPLY now to join our innovative team at Symphony.

If you have any questions, contact sejla.budnjo@symphony.is – I am happy to help!

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