Engine Field Service Supervisor

Now Hiring: Field Service Supervisor – Houston, TX

Mustang Cat is actively recruiting an experienced Field Service Supervisor in Houston, TX to lead the day-to-day operations in our Power Field Service Department. If you have a background in diesel engine repair, industrial power systems, and team leadership, this role offers the opportunity to grow with a respected Caterpillar dealer.

Top Benefits for Service Leaders:

* Great Work-Life Balance
* On-Premise Clinic
* Tuition Reimbursement
* Vast Growth Opportunities
* Leadership Training Programs
* Job Stability
* Full-Time Benefits: Medical, Dental, Vision
* 401(k) with Employer Matching
* Paid Vacation, Sick Time & Holidays

What You’ll Do as a Field Service Supervisor:

* Lead and support engine field service technicians
* Ensure expert execution of service work on Caterpillar Power products
* Schedule technicians to expedite repairs at customer job sites
* Oversee technician productivity, training, and development
* Monitor department expenses and technician overtime
* Address customer concerns and resolve issues quickly
* Promote safety compliance and enforce best practices in field operations
* Ensure timely and accurate invoicing and collections
* Coordinate parts orders and component repairs
* Open, edit, review, and finalize work orders

Field Service Supervisor Requirements:

* Bachelor’s degree in Ag Systems Management, Business, Mechanical Engineering, or equivalent work experience
* Strong computer and organizational skills
* Ability to lead, manage multiple tasks, and work efficiently in a fast-paced environment
* Solid knowledge of diesel/natural gas engines
* Strong interpersonal, team-building, and communication skills
* Ability to multitask, make informed decisions, and lead under pressure

Strongly Preferred Experience:

* 2+ years in a supervisory role
* Familiarity with Caterpillar systems (SIS, DBS)

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Mustang Cat is an Equal Opportunity Employer.