Enrollment Coordinator I

Job Title

Enrollment Coordinator I

Department

MT One Stop

Salary

$38,733 – $47,643; commensurate with experience

Job Summary/Basic Function

The EC I position is designed as the entry level position for the MT One Stop and is phase 1 of a 3-tier progression plan. The EC I is assigned to the front desk of the MT One Stop to serve as the primary point of contact for students seeking assistance in initial enrollment, ongoing retention and provide general assistance with transactions related to any of the enrollment services areas. Essential tasks include: answer general questions and problem solve across all enrollment management areas that include: bursar, financial aid, academic processes & residency, scheduling, and records. The EC I must understand the interrelationships among these areas; be able to assess the student’s initial inquiry; discern co-related issues and resolve; or seek the advice/transfer the student to an Enrollment Coordinator II for assistance and resolution. The incumbent will learn and maintain a general understanding of MTSU, Board of Trustees, Federal guidelines, academic policies and procedures, financial aid processing, and scheduling and is expected to perform other related tasks or special projects as assigned.

Required Education

Bachelor’s degree required. Note: A high school diploma or HSE and four years of directly related experience may be considered in lieu of the Bachelor’s degree.

Required Related Experience

Entry level position; training will be provided.

Desirable Related Experience

Prior experience in a student leadership position, paraprofessional experience (tutoring, mentoring, RA, SOA, etc.) or significant student employment in an advising, enrollment, orientation, or student affairs office preferred.

Documents Needed to Apply

Cover Letter & Resume Required

REQUIRED TESTING: Typing, Data Entry and Ten Key. Tests are administered by Wood Personnel. To be considered, you must test no later than 4:00 p.m. on February 3, 2025. Please click here or call Wood Personnel at 615-890-8400 to register to complete the testing online. The link will also be provided via email once your application is submitted.

MTSU offers a comprehensive benefits package, including but not limited to the following: 

• Sick Leave
• Vacation Leave for Administrative/Classified Staff/12-month Faculty
• 13 paid University holidays
• Medical, dental, vision, and life insurance
• Retirement plans
• Optional 401K and 403B Deferred Compensation Plans
• Educational benefits for the employee and their spouse and dependents

Click here for additional information. 

MTSU is an equal opportunity, affirmative action employer that values diversity in all its forms. Women, minorities, individuals with disabilities, and protected veterans are encouraged to apply.

Proof of U.S. citizenship or eligibility for U.S. employment is required before employment (Immigration Control Act of 1986). Clery Act crime statistics for MTSU are available at https://w1.mtsu.edu/police/annual-security-report.php or by contacting MTSU Public Safety at (615) 898-2424.

MTSU is a Tobacco & Drug-Free campus.

This position requires a criminal background check. Therefore, you will be required to provide information about your criminal history to be considered.

For individuals requiring reasonable accommodation to apply: In compliance with the Americans with Disabilities Act Amendments Act (ADAAA), if you have a disability and would like to request an accommodation to apply for a position with MTSU, please call 615-898-2929 or email emp@mtsu.edu.

Application Review Date: January 31, 2025

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