Job Details
Description
At Keolis Commuter Services (KCS), we give every team member—and their ideas—a seat for the journey. We are a diverse team made up of different backgrounds, stories, and perspectives, which is our strength. If you’re looking for a career with a company that invests in your future, KCS is the place for you. We Imagine. We Care. We Commit!
Since 2014, Keolis Commuter Services has been entrusted with operating and maintaining the Commuter Rail network on behalf of the Massachusetts Bay Transportation Authority (MBTA). During this time, we have worked to deliver a safe and reliable service, thanks to the knowledge and dedication of our team, and our experience operating transit networks around the world. Today, we’re proud of the progress we have made together to deliver a best-in-class service for the Greater Boston community.
We believe our people are what make us great. That is why we demonstrate a commitment to a safe, healthy, and inclusive culture that welcomes ideas, encourages innovation, and values belonging. Your future starts here.
At Keolis Commuter Services, LLC we provide a competitive compensation package that is designed to be flexible and comprehensive to meet the needs of our hard-working employees and their families.
Benefits Package Highlights:
- Generous Medical & Rx plan
- Dental & Vision Plan
- Railroad Retirement Benefits – a federal program that administers retirement, survivor, unemployment, and sickness benefits to U.S. railroad workers and their families.
- Fidelity 401K Program
- Flexible Spending Accounts
- Transit and Parking Reimbursement Benefits
- Employee Assistance Program
- Company Sponsored Life & Accidental Death and Dismemberment Benefits
- Education Assistance
- Short- & Long-term Disability Benefits
- Voluntary Benefits Plan options including
- Supplemental health plans for accidents, critical illness, hospital stays
- Pet, Home, Auto insurance
This role will require previous Trapeze Enterprise Asset Management experience.
Minimum Knowledge and Experience:
- Bachelor’s degree from accredited institution in business administration, computer science, information systems, Industrial/ Civil Engineering, or a related field.
- Relevant certifications (e.g., PMP, ITIL) are a plus.
- 2-3 years of experience in data analysis, information management, or a similar role.
- Experience with Enterprise Asset Management systems (e.g. IBM Maximo, Trapeze/ SAP/ Infor, or related EAM platform) and transportation or related industry are a plus.
Skills:
Technical Skills:
- Proficiency in data analysis tools (e.g., Microsoft Excel, SQL), diagramming tools (e.g. Microsoft Visio)
- Proficiency in Office 365 and its suite of applications (e.g. Word, Teams, Outlook, PowerPoint, etc.)
- Experience with business intelligence (BI) tools (e.g., Power BI, Tableau).
- Knowledge of asset management principles and practices – (ISO 55000/ PAS 55) a plus
Analytical Skills:
- Strong ability to analyze data, identify trends, and solve complex business problems.
- Attention to detail and high level of accuracy.
Communication Skills:
- Excellent written and verbal communication skills to interact with stakeholders.
- Maintain organized digital file structures to ensure easy retrieval, version control, and consistency across projects.
- Ability to create clear and concise reports and documentation.
- Excellent customer service and conflict resolution skills.
Problem-Solving:
- Strong analytical and problem-solving skills to resolve system issues and optimize processes.
- Ability to pay attention to details, use sound judgement and prioritize work independently.
Project Management:
- Familiarity with project management methodologies (e.g., Agile, Waterfall) a plus.
- Ability to manage multiple tasks and projects simultaneously with minimal oversight.
Key Accountabilities (Essential Job Duties):
Asset Information Quality Management:
- Validate asset information via both desktop exercises and field visits throughout the network.
- Monitor and maintain information quality within the Enterprise Asset Management system.
- Identify and resolve information discrepancies, inconsistencies, and inaccuracies.
- Develop and implement information quality improvement plans and initiatives.
- Review and validate new asset data from major Capital Programs (SW/FA) and act as handover liaison between Asset Management, Operations, Engineering, and Maintenance.
Data Analysis and Reporting:
- Analyze asset management data to identify trends, issues, and opportunities for improvement.
- Generate reports and dashboards/ visualizations to support decision-making processes.
- Provide insights and recommendations based on data analysis.
- Review and update engineering documents in line with asset management principles.
System Support and Maintenance:
- Ensure the Enterprise Asset Management system is properly configured and maintained.
- Collaborate with IT and other departments to address system issues and enhancements.
- Provide end-user support and training to ensure effective use of the system.
- Assist in developing and documentation of business workflow processes.
- Support execution and rollout of new system workflows.
- Assist in QA, testing, and documentation of new EAM releases & products.
Process Improvement:
- Identify opportunities for streamlining asset management processes and improving efficiency.
- Develop and document standard operating procedures and best practices.
- Lead or participate in process improvement initiative that support the Asset Management Program.
Cross-Functional Collaboration:
- Work closely with asset management, IT, and other departments to understand business needs and requirements.
- Collaborate with stakeholders to develop and implement solutions that meet business objectives.
- Serve as a liaison between technical teams and business users.
Additional Information:
- The role offers opportunities for professional development and career growth within the organization.
- Perform other duties and project as assigned.
Working Conditions (including Physical Demands)
- Environment: Office and Remote. Sometimes onsite at maintenance facilities.
- Travel Requirements: This position may require occasional travel.
- On occasion be flexible to work all shifts and/or locations as assigned or directed.
Additional Statements:
- Drug and alcohol screening: Employment contingent upon passing pre-employment drug and alcohol screen. Also, contingent upon receiving a favorable background check. Must pass a physical examination.
- Safety commitment: Safety is a way of life at Keolis. By placing safety first, we ensure the wellbeing of our employees, customers, and communities. Together we can become the most successful transportation company in the world.
- Environmental commitment: Keolis is committed to protecting the environment by minimizing the impact of operations to our people and the communities in which we operate.
- EEO statement: Our policy is to afford Equal Employment Opportunity to qualified individuals regardless of their race, color, sex, religion, age, creed, marital status, national origin, ancestry, physical or mental disability, sexual orientation, or gender identification. We maintain a drug-free workplace and perform pre-employment substance abuse testing.
- Disclaimer and closing statement: The above statements are intended to describe the general nature and level of work performed by employees assigned to this classification. They are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of employees assigned to this job, and Keolis retains the right to change or assign other duties to this position. Employees must be able to perform the essential job duties of this position satisfactorily. If requested, reasonable accommodation will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship. Keolis is committed to offering our employees competitive compensation and benefits, opportunities for development and growth throughout an exciting and rewarding career, and the safest work environment possible.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
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