Escrow Officer

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<div class="isg-job-description“>Who We Are

Join a team that puts its People First! First American’s Direct division provides comprehensive title insurance protection and professional settlement services for real estate purchases, refinances and equity loans. Since 1889, First American (NYSE: FAF) has held an unwavering belief in its people. They are passionate about what they do, and we are equally passionate about fostering an environment where all feel welcome, supported, and empowered to be innovative and reach their full potential. Our inclusive, people-first culture has earned our company numerous accolades, including being named to the Fortune 100 Best Companies to Work For list for eleven consecutive years. We have also earned awards as a best place to work for women, diversity and LGBTQ+ employees, and have been included on more than 50 regional best places to work lists. First American will always strive to be a great place to work, for all. For more information, please visit www.careers.firstam.com.

What We Do

Step Into a Strong Book. Lead Closings. Build What’s Next.
At First American, we’re proud of the relationships we’ve built in the Yakima market and we’re looking for the right Escrow Officer to carry that forward.
We are hiring an Escrow Officer in Yakima, WA to take over a well-established, high-volume desk from a respected senior Escrow Officer who is retiring. This is a rare opportunity to step into an existing book of business while continuing to grow and evolve it.
We’re looking for someone who can earn trust quickly, operate with ownership, and deliver consistent, high-quality closings in a fast-paced environment.
We are hiring for attitude and drive – we will train!What You’ll Do

You will take ownership of an active pipeline and established relationships-serving as the primary point of contact and trusted advisor for your clients.

• Manage escrow transactions end-to-end, from opening through closing and disbursement
• Maintain and strengthen relationships with agents, lenders, and repeat clients
• Serve as the central coordinator across all parties to ensure smooth, on-time closings
• Review contracts, title reports, and instructions to determine closing requirements
• Identify and resolve issues quickly to keep transactions moving
• Prepare and execute closing documents with accuracy and efficiency
• Lead closing appointments and guide clients confidently through the process
• Balance multiple transactions, deadlines, and priorities at once
• Leverage systems and tools to stay organized and operate efficiently
• Continue to grow the desk through service, responsiveness, and reputation

What You Bringexperience & Credentials

• 3-5+ years of escrow experience with direct responsibility for transactions
• Proven ability to manage a high-volume pipeline
• Valid licensing/certification as required in Washington

Core Capabilities

• Strong client relationship skills-you build trust quickly and maintain it
• Excellent communication-you are responsive, clear, and proactive
• High attention to detail with the ability to move at speed
• Strong organizational skills and ability to manage competing priorities
• Sound judgment and problem-solving in complex or time-sensitive situations
• Comfort with technology and systems that support efficient closings

What Sets You Apart

• You take ownership-clients and partners rely on you to get deals closed
• You don’t let calls or issues sit-you respond and take action
• You can step into existing relationships and build credibility quickly
• You balance high-touch service with strong execution
• You are comfortable handling volume without sacrificing quality

Why This Role Is Unique

• Established, active book of business-no need to start from scratch
• Strong relationships already in place in the Yakima market
• Opportunity to put your own stamp on a high-performing desk
• Support from a trusted brand with strong operational and underwriting partners

The Future of This Role

The escrow officer of the future wins on trust, relationships, and accuracy-
but stands out through speed, judgment, and smart use of technology.

You’ll be stepping into a strong foundation-and helping shape what comes next.

Why First American

• Industry-leading brand and reputation
• Tools, technology, and support to help you succeed
• Team environment focused on performance and client experience
• Opportunity for long-term growth and stability

What We Offer

By choice, we don’t simply accept individuality – we embrace it, we support it, and we thrive on it! Our People First Culture celebrates diversity, equity and inclusion not simply because it’s the right thing to do, but also because it’s the key to our success. We are proud to foster an authentic and inclusive workplace For All. You are free and encouraged to bring your entire, unique self to work. First American is an equal opportunity employer in every sense of the term.

Based on eligibility, First American offers a comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave and other great benefits like an employee stock purchase plan.
First American invests in its employees’ development and well-being, empowers them to provide superior customer service and encourages them to serve the communities where they live and work. First American is committed to diversity and inclusion. We are an equal opportunity employer.

 

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