Escrow Officer/Branch Manager

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<div class="isg-job-description“>Who We Are

Join a team that puts its People First! First American’s Direct division provides comprehensive title insurance protection and professional settlement services for real estate purchases, refinances and equity loans. Since 1889, First American (NYSE: FAF) has held an unwavering belief in its people. They are passionate about what they do, and we are equally passionate about fostering an environment where all feel welcome, supported, and empowered to be innovative and reach their full potential. Our inclusive, people-first culture has earned our company numerous accolades, including being named to the Fortune 100 Best Companies to Work For list for eleven consecutive years. We have also earned awards as a best place to work for women, diversity and LGBTQ+ employees, and have been included on more than 50 regional best places to work lists. First American will always strive to be a great place to work, for all. For more information, please visit www.careers.firstam.com.

What We Do

Escrow Officer / Branch Manager (Working Manager)
Location: Gresham, OR
We are seeking a producing Escrow Officer / Branch Manager to lead our Gresham branch into its next chapter. This is an opportunity to bring fresh energy, strong operational leadership, and a clear vision to an established office ready for renewed momentum.
This is a true working manager role where you’ll lead the team while maintaining your own escrow pipeline, setting the tone for performance, accountability, and service.

Key Responsibilities:

• Manage a full pipeline of escrow transactions, including resale, refinance, and new construction
• Oversee daily branch operations with a focus on efficiency, accuracy, and compliance
• Establish clear processes and expectations to drive consistency and accountability
• Lead, coach, and develop escrow staff to elevate performance and service delivery
• Identify operational gaps and implement improvements that streamline workflow and reduce risk
• Build and strengthen relationships with agents, lenders, and clients in the Gresham market

What Sets This Opportunity Apart:

• Opportunity to lead a revitalized branch environment and set a new standard for performance
• Autonomy to implement structure, improve processes, and shape team culture
• Balance of leadership impact and personal production
• Strong market presence with significant growth potential

Qualifications:

• Proven experience as an Escrow Officer (Oregon experience preferred)
• Leadership experience or readiness to step into a leadership role
• Strong operational mindset with the ability to create structure and drive results
• Detail-oriented with a commitment to accuracy, compliance, and timelines
• Relationship-focused with a high standard for client service

What We Offer

By choice, we don’t simply accept individuality – we embrace it, we support it, and we thrive on it! Our People First Culture celebrates diversity, equity and inclusion not simply because it’s the right thing to do, but also because it’s the key to our success. We are proud to foster an authentic and inclusive workplace For All. You are free and encouraged to bring your entire, unique self to work. First American is an equal opportunity employer in every sense of the term.

Based on eligibility, First American offers a comprehensive benefits package including medical, dental, vision, 401k, PTO/paid sick leave and other great benefits like an employee stock purchase plan.
First American invests in its employees’ development and well-being, empowers them to provide superior customer service and encourages them to serve the communities where they live and work. First American is committed to diversity and inclusion. We are an equal opportunity employer.

 

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