Event & Logistics Planning Manager

About Us

At Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships. Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers. Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences. Check out this video for more information on our great company!

Location Description

We offer a unique and fulfilling opportunity in a corporate office setting, where we provide an unparalleled hospitality experience to our clients! Combining office management, meeting & event services and top-notch guest service, we whole heartedly support our employees and keep them excited to support our clients in line with our “People First Culture”. We are looking for an individual passionate about hospitality with a “be the difference” mindset, paired with professional polish, strategic thinking, and operational efficiency. Our culture connects our team nationwide and our organization is committed to a structure that supports a positive work-life balance. We offer comprehensive benefits, 401k matching and learning opportunities to develop and grow our team. Our team’s success is our success and excellence is the standard we live by.

Overview

If you love New York, are a seasoned leader with a passion for Event Logistics & Planning, we need your expertise in our Paramount – New York City Site! The Event Logistics & Planning Manager will be a strong leader skilled at building team cohesion with oversight of the Workplace Ambassador team. Responsible for planning meetings & events, coordination of operational plans, set logistics and food & beverage services. This position operates as liaison between the onsite client, vendors and partners. This is a great opportunity for a Leader/Planner with detailed organization skills for complex events and operations, if this sounds exciting and describes who you are then let’s connect! Typical schedule is Monday – Friday daytime hours but may vary based on business needs.

• Oversee, train and schedule Workplace Ambassador Team
• Meet & greet internal and external clients
• Facilitate catering needs including ordering and ensuring proper set-up of meetings/events
• Manage planning calls and execution of meetings/events to include administrative ownership of details throughout the Sales & Catering System and reporting
• Oversight & assistance anticipating guest and facilitator needs through event pre-walks and room checks and prepare signage as needed
• Maintain the highest level of employee and guest relations
• Maintain excellent working relationships with all operational departments and clients
• Cross train in coordination of catering operations and coffee bar
• Assist with pantry coffee services
• Complete ServSafe Certification
• Walk office space throughout the day, interact with employees, gather feedback, and assist with needs
• Monitor and report daily, weekly, and monthly space usage and occupancy
• Maintain effective communication and positive relationships with all operating departments acting as a resource and appropriately delegating tasks as needed
• Daily communication with AV, Virtual Planner, Director of Hospitality Services
• Knowledgeable in simple A/V and IT functions to assist with technical issues as they arise
• Fulfill and support all guest needs throughout the day
• Maintain par office supplies and monthly inventory

Qualifications

QUALIFICATIONS:

• High School Diploma or equivalent
• Minimum of 3-5 years of experience in customer service or hospitality role
• Minimum of 3-5 years of experience in a food and beverage setting
• Previous experience with Meetings & Events (planning and execution) preferred
• Excellent computer software knowledge of Microsoft Office Suite and Google Suite required
• Preferred experience with a Sales and Catering system
• Exceptional skills in organization, verbal, and written communication
• Outstanding relationship and people building skills

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