Events Assistant

Infopro Digital group are recruiting for an Events Assistant to join our operations team within our 1LOD brand based in London.

At Infopro Digital we are a fast-growing global information services business with an absolute focus on growth and innovation. Three times awarded Digital B2B Publisher of the Year, we have 4000 employees across 18 countries; and revenues of €550m across six professional markets: automobile, construction, retail, insurance and finance, public sector and industry. Our international presence includes a vibrant culture and offices in London, New York, Hong Kong and Paris.

About 1LoD

1LoD provides the highest quality intelligence to risk and control professionals managing non-financial risks in financial institutions globally. We deliver this information via events, benchmarking surveys, special reports and other media. 1LoD has recently been acquired by Infopro Digital, a leading provider of information services to risk management professionals in financial services

1LoD is a young B2B media company focused on non-financial risk in financial institutions. We have recently been acquired by InfoPro Digital and are growing rapidly, and currently have an opening for an ambitious individual looking for the ideal place to kick start their career in event operations.

The Events Assistant will provide impeccable administrative support, within the operations team and to the whole office when required with an overall reporting line to the Operations Manager.

Duties include but are not exclusive to:

Registrations

• Being the first port of call for incoming registrations and queries by phone and email
• Updating and maintaining the database (HubSpot) to a high standard
• Assisting the coordination of multi-event group bookings/attendance from financial institutions
• Responsibility for sending email confirmations and periodic reminders regarding deadlines and content
• Managing the process of delegates registering for sessions across events, sending calendar invite reminders for sessions
• Assisting with registration at in-person events, welcoming delegates, providing badges and being a main point of contact throughout the event

Event Support:

• Creating virtual event platforms, with responsibility of adding and updating content
• Supporting with preparation and delivery of events including badge printing, creating event materials, ordering equipment
• Assisting with any other ad hoc duties including organising team events

Potential:

• Travel to events to assist co-ordination on site, in London and abroad when required
• To learn and assist the Operations Manager with hotel/ venue management and event co-ordination with a view to doing this independently for events

Requirements

Knowledge/Experience desired:

• Proven experience of operating all office equipment, including video calls
• Proven experience of adapting to changing circumstances, responding to varying business needs
• Demonstrable experience of working effectively in a high-pressure and challenging environment

Skills:

• Competent IT skills: an aptitude for learning new software is a must
• Good knowledge of Microsoft Office applications
• Strong interpersonal and organisational skills
• Strong oral and written communication skills
• Attention to detail (a must)
• Ability to multitask effectively
• Ability to take unexpected eventualities in their stride, and to cope well under pressure
• Excellent organisational skills

Characteristics:

Enthusiasm, “can do” attitude, self-confidence, resilience, drive, sound judgment, adaptability, creativity, initiative, reliability.

Experience:

• One years’ administrative experience ideally within a corporate environment

Working hours 9.00-5.00. International travel may be required. The person would be required to work at least 4 days in the office initially and unsociable hours when events are held.

Benefits

We know great people make great companies. Infopro Digital is defined by people and passion, and powered by knowledge and innovation. Everything we do is centred on trust, integrity and respect. Our collaborative approach drives creativity across our markets; and our focus on giving teams ownership allows us to build an entrepreneurial culture where our people and brands can thrive and grow.

We run a Foundation which supports a number of charities. Staff can volunteer to contribute their skills and expertise to make a meaningful difference to the lives of others.

In addition to a competitive salary we offer the following benefits:

• Flexible and hybrid working based on employee needs.
• 25 days annual leave (rising up to 30 days)
• Group personal pension plan
• Life assurance
• Interest free season ticket loan (STL)
• Private medical insurance
• Employee assistance programme
• Bonusly employee recognition
• Employee discount scheme
• Onsite monthly chair massage
• Eye-care Vouchers
• Discounted gym membership
• Agile/remote working
• Additional life assurance
• Bike to work
• Buying holiday
• Dental insurance
• Add partner to gym membership
• Health cash plan

Our foundations and values :

At Infopro Digital, we are driven by core values such as entrepreneurial spirit, constant customer focus, promoting diversity, striving for significant impact, and a collaborative culture. By joining us, you become part of a dynamic community that embraces these values on a daily basis, shaping the future with passion and commitment. 

Diversity is one of our core values. We are convinced that our teams, drawn from all backgrounds and with different backgrounds and experiences, are one of the key drivers of our success. The Group is committed to a policy of equal opportunities and inclusion, from recruitment to career development, and we strive to provide an equitable working environment to promote the well-being of our teams.

Who are we

Infopro Digital is a B2B group specialising in information and technology. With a presence in 18 countries, the group has 4,000 employees of 55 nationalities. 

Infopro Digital connects professional communities. 

Our brands are leaders in the five key economic sectors: construction and public sector, automotive, industry, risk & insurance, and retail.

With our solutions, our customers make informed decisions and companies develop their business and sustainable performance.

#INDPREM

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