Events Coordinator

Job title:

Events Coordinator

Company

Lough Erne Resort

Job description

Events CoordinatorLough Erne Resort is a luxury hospitality destination, nestling within its own 600-acre peninsula. As one of Ireland’s top resorts it provides guests with the opportunity to escape to the tranquillity of the countryside where they can stay, dine, spa and golf: it is truly a world apart.We are currently looking to recruit an experienced Events Coordinator to join the resort’s events team.As an Events Coordinator you will meet with events bookers to secure business for the resorts function spaces. You will conduct show arounds of the property, explain packages and secure event business.In addition to completing function sheets for all details of booked events and updating the required resort computer packages.About the roleDutiesAccurately reflect the image of the hotel by personal contact and appearance at all timesMaintain records of competitors, products, rates and developments.Set up and maintain, conference and events systems on Opera, Sales Files and Sales Records.Concentrate sales efforts in market segments which best reflect the needs of the Resort.Arrange in conjunction with the management team, client events.Deal with incoming conference and banqueting enquiries.Show prospective clients, bride and grooms and guests around the hotel with the aim of converting show rounds to salesCheck and offer required availability and revert to the client within specified brand standards turnaround timeDraft and send proposals as requested within 24 hours of receipt of enquiry.Liaise with reservations when accommodation is requiredInputting of Rooming list to Opera when accommodation is a requirement of the event.Obtain the fullest client details on booking and enter onto a booking form and Opera filesOptimise profitability from selling of meeting rooms and conference and banqueting with bedroomsDeal with all correspondence addressed to the events department and file accordinglyTransfer all details onto weekly function sheets to ensure all details are up to date.Amend sheet daily and communicate all changes to relevant departmentsResearch and make client appointmentsKeep clients advised of latest information regarding the hotelIssue completed function sheets from Opera on a weekly basis for the coming 10 day period.Issue and keep up to date relevant reports – both through Opera and Manually.Attend/chair weekly function sheet meetingsTo perform any other duties as requested by the General ManagerHealth & SafetyTo be aware of and adhere to all Health, Fire and Safety Procedures and to remain vigilant to possible risks and ensure that anything of a suspicious nature is reported to management.MiscellaneousMaintain high level of Standards, Personal Hygiene, Uniform, Appearance and conduct.To attend all meetings and training courses requested by your Departmental Manager or Human Resources and Quality Officer.To continuously seek to improve your department’s efficient operation and standards.To be fully conversant with the sales function within your departments and to take every opportunity to optimise sales.To assist with observing security measures for the hotel and report anything that may appear suspicious.To pass on all lost property to the Accommodation Department.To ensure all maintenance needs are reported to the Maintenance Coordinator/ Duty Manager.About the companyWinner of Hotel of the Year, Lough Erne Resort, is a luxurious 5-Star hotel in Enniskillen, the gateway to North West Ireland. Nestled on a 600 acre peninsula with spectacular views of the Fermanagh Lakelands and The Faldo Course, it’s clear to see why Lough Erne Resort is renowned as one of the finest 5 Star hotels Northern Ireland has to offer.Required Criteria

• Proven experience of event coordination
• Previous experience of administration
• Have an excellent eye for attention and detail
• Expectational customer care
• Strong negotiation and communications skills

Desired CriteriaSkills you’ll need

• Establishing Rapport With Clients
• Planning & Scheduling
• Ability to Identify and Anticipate needs
• Exceptional Customer Service Skills

Expected salary

Location

Enniskillen, Co Fermanagh

Job date

Sat, 09 Aug 2025 00:16:45 GMT

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