Executive Assistant

Lendscape is a leading technology provider to the global secured finance market. 

We’re dedicated to helping financial institutions unlock cash flow and provide enhanced lending experiences for their SME customers through innovative technology. Today, our technology and software underpins the secured lending offerings of over 130 banks and finance providers worldwide. 

Headquartered in London, and with regional offices in California and Singapore, Lendscape employs over 180 people around the world. 

This Executive Assistant position is a pivotal role, serving as the linchpin of the CEO and the rest of the Executive Committee (ExCo), ensuring seamless operations and enabling the team to focus on strategic priorities. Acting as both a strategic partner and an administrative expert, the EA enables the ExCo to focus on driving the company’s vision and priorities by managing complex schedules, facilitating key projects and ensuring seamless communication across all stakeholders.

This role goes beyond traditional administrative support, requiring exceptional organisational skills, a proactive mindset, and the ability to anticipate the needs of a dynamic, fast-paced executive environment. The EA will be a trusted confidant and key representative for the ExCo, often serving as the first point of contact for internal and external stakeholders.

The successful candidate will thrive in ambiguity, demonstrate unparalleled discretion, and act as an essential enabler for business-critical decisions and initiatives.

Key Responsibilities

Executive Support 

• Serve as the primary point of contact for the ExCo, managing diaries, scheduling diaries, handling communications, and inquiries.
• Provide comprehensive administrative support to senior executives, including managing complex calendars, scheduling meetings, and prioritising tasks effectively across multiple time zones.
• Oversee and manage executive email accounts, filtering and prioritising messages as needed, responding when necessary and handling confidential information with discretion.
• Draft, review and edit correspondence, reports, and presentations, ensuring alignment with the Company’s brand and communication standards.
• Coordinate travel arrangements, including flights, accommodation, and itineraries as required.
• Support Board meetings preparations including agenda creation, taking minutes, and managing follow-up tasks.
• Assist in the preparation of board reports and internal communications.
• Act as a liaison with internal and external stakeholders, demonstrating professionalism and discretion in all interactions.
• Maintain various records and documents for company executive(s)
• Build strong relationships with internal and external stakeholders, acting as a representative of the ExCo.

Meeting Coordination 

• Organise and prepare for meetings, including consolidating the agenda, gathering documents, and attending to meetings logistics.
• Record detailed meeting minutes, track action items, and follow up to ensure timely completion.
• Liaise with internal and external stakeholders to arrange presentations or input for meetings.
• Follow up with meeting attendees to gather feedback for continuous improvement of meeting efficiency.
• Assist the Operations and Administrative Coordinator with the planning and of company-wide events or leadership offsites when required.

Project Management Support 

• Assist with coordinating and tracking ExCo-led projects or initiatives, ensuring deadlines and deliverables are met.
• Collaborate with cross-functional teams to gather updates and provide status reports to the ExCo.

Administrative Function Management 

• Oversee and manage the administrative team to ensure efficient communication and operations.
• Identify and address administrative inefficiencies, proactively implementing solutions to improve workflows

Requirements

Essential 

• Proven experience as an Executive Assistant supporting C-suite executives, ideally within the technology/SaaS sector.
• Outstanding organisational and time-management skills with a strong attention to detail.
• Excellent written and verbal communication skills.
• Advanced proficiency in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) and familiarity with collaboration tools (e.g.,Teams).
• High level of discretion and confidentiality, demonstrating a strong sense of ethics and trustworthiness, tact and integrity.
• Expertise in refining and creating professional, high-impact PowerPoint presentations and business documents.
• Ability to manage multiple priorities and adapt to shifting demands in a high-pressure environment.
• Strong problem-solving skills and a proactive mindset.

Preferred 

• Experience in a fast-growing technology or start-up environment.
• Project management skills or qualifications (e.g., PRINCE2, Agile methodologies).
• Familiarity with CRM and ERP systems (e.g., Salesforce, NetSuite).

Personal Attributes 

• A high degree of emotional intelligence and interpersonal skills.
• Resilience and adaptability in a fast-changing environment.
• A positive, solutions-focused mindset and a collaborative approach to work.
• Proactive anticipation of the ExCo’s needs, with a commitment to delivering excellence and solve problems before they arise.

Benefits

• Private medical care and cash plan
• Flexible working hours
• Continuous training
• Cycle scheme and sponsored gym
• Learning and development
• Wellness and mindfulness perks
• Colleague volunteering
• Life assurance
• Work alongside a team developing and delivering innovative technology that creates huge value for a variety of local and international clients

What to expect 

We appreciate you taking the time to apply to this role with us, and we are committed to making your journey with us as positive as possible. Interviews are a team effort and we’re keen to address any queries you may have and to determine if you equally feel if we are the right choice for your career. 

Should your application be selected for an interview the process will be an initial conversation with our Talent Partner. During this conversation we will explore your background, a broad overview of your skillset and what drives you. This will be followed by a conversation with our hiring manager to dive deeper into your experience and equally for you to ask in depth questions about the role. You will also have the opportunity to meet with some of the members of the Lendscape team to understand our ways of working a bit better. 

Lendscape is for everyone 

Lendscape is passionate about ensuring that we remain a top performing business and a fantastic place to work – a place where everyone is comfortable to work. We’re a business that values equal opportunities for all and we celebrate the unique and diverse backgrounds and experiences of each individual. 

Interested but not sure you tick every box? We recognize that skills and experience can be gained in various ways, and we encourage you to apply for a role at our company, even if you feel your background might not perfectly align with the position. 

We look forward to connecting with you. 

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