Executive Assistant

Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Executive Assistant

Overview

The Executive Assistant will provide vital support to three executives within the Network and Digital Payments organization. This role demands a high-energy, creative, and outgoing individual who excels in building trust and setting the tone for the team. In addition to general administrative duties such as telephone coverage, meeting scheduling, travel arrangements, expense reporting, calendar management, and maintaining department records (including budget and contract administration support), the ideal candidate should be eager to take on additional responsibilities. This position offers an excellent opportunity to expand one’s skills and experience through project work.

Key Responsibilities:

• Perform general administrative tasks to support daily operations, including phone coverage, meeting scheduling, travel arrangements, expense reporting, calendar management, and taking and distributing meeting minutes.
• Prepare communications, reports, presentations, and other assigned documentation.
• Ensure all logistical support is coordinated for meetings and events.
• Administer team-specific programs, projects, or processes, and maintain spreadsheets or databases to monitor departmental information.
• Conduct research on special topics as assigned.
• Act as an administrative liaison within and outside the company.
• Manage expense reporting in accordance with the company’s Travel and Entertainment policy.
• Plan and coordinate events, both on and off-site, involving internal and external participants. This includes coordinating with guest speakers, catering, venue booking, and other event-specific needs.
• Support the onboarding process for new team members.
• Create and edit presentations and other communications.
• Manage and communicate corporate applications and compliance programs, such as Access Management, Vivo, Concur, Oracle, and other internal applications.

Qualifications:

Education:

• High school education is required. University degree preferred.
• Experience in executive administrative roles within a corporate environment, interfacing with senior and executive-level management and customers.

Skills/Abilities:

• Creative problem-solving abilities and the capacity to think outside the box.
• Excellent relationship management skills, with the ability to influence, persuade, and collaborate across functions, and effectively interact with stakeholders.
• A strong sense of urgency and results-driven orientation.
• The ability to prioritize tasks and discern what is truly important.
• A solid understanding of MasterCard’s operational and organizational infrastructure is advantageous.
• Proficiency in MS Office products (Excel, PowerPoint, Word, Outlook) and Oracle is required.
• High accuracy and attention to detail, with the ability to multitask.
• The ability to thrive in a busy and varied environment and to work well under pressure.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard’s security policies and practices;
• Ensure the confidentiality and integrity of the information being accessed;
• Report any suspected information security violation or breach, and
• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.

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