Executive Assistant (EA)

Ofgem

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Contents

  • Location
  • About the job
  • Benefits
  • Things you need to know
  • Apply and further information

Cardiff, Glasgow, London

About the job

Job summary

This is an exciting time to join Ofgem and this role puts you at the heart of the organisation, providing a full range of executive support to the Director within the portfolio assigned. With exposure to a wide variety of projects and people, you’ll have plenty of opportunity to learn, grow and make the role your own. 

Working closely with Private Secretaries and other EAs/PAs across the organisation, the EA should play a proactive role in ensuring the Director has everything they need for their days to run smoothly. 

You’ll already be a confident PA/EA with a proven track record of working at Director/Deputy Director level, ensuring the allocation of a Director’s time is proactively managed, and aligns with strategic priorities. You’ll have the ability to multi-task and remain calm when working in a fast-paced environment, with a patient and logical approach to analysing information effectively to solve problems. With excellent attention to detail, you’ll have strong interpersonal skills with the ability to communicate confidently at all levels. 

Job description

The Executive Assistant (EA) will manage the Director’s busy schedule and lead on a wide range of tasks that play an essential role in ensuring the smooth running of the Private Office and wider directorate. Working closely with Private Secretaries and other EAs/PAs across the organisation, the EA should play a proactive role in ensuring the Director has everything they need for their days to run smoothly. 

The EA must be a team player with an ability to work flexibly across the organisation, prioritising and managing their own workload amid conflicting demands and busy work periods. Excellent judgement and discretion, and an ability to promote a positive image to both internal and external stakeholders, are essential. 

Key Responsibilities 

  • Provide administrative, logistical, and business support to the Director and Private Office, covering a wide range of duties in a fast-paced environment. 
  • Work collaboratively with Private Secretaries to provide first class administrative support and strategic planning of the Private Office. 
  • Manage information flows through the Private Office and advise the Director/Private Secretaries of any urgent matters as required. 
  • Work collaboratively with the wider EA/PA network and directorate to represent the Director’s views and deliver priorities. 
  • Take a lead role as EA for the directorate, providing support and mentoring where required. 

Person specification

Essential Criteria

  • Confident PA/EA with a proven track record of working at Director/Deputy Director level, ensuring the allocation of a Director’s time is proactively managed, and aligns with strategic priorities. (Lead criteria) 
  • Ability to multi-task and remain calm when working in a fast-paced environment, with a patient and logical approach to analysing information effectively to solve problems. 
  • Exceptional attention to detail and organisational skills with proven ability to identify priorities and actions efficiently and effectively without supervision. 
  • Strong interpersonal skills with the ability to communicate confidently at all levels and establish a strong rapport with senior leaders, both internally and externally, using diplomacy, tact and influencing. 
  • Experience of dealing with matters of a highly confidential nature and acting appropriately. 
  • Highly Proficient with the MS Office suite, OneNote and document management. 

Behaviours

We’ll assess you against these behaviours during the selection process:

  • Seeing the Big Picture
  • Managing a Quality Service
  • Delivering at Pace
  • Communicating and Influencing

Technical skills

We’ll assess you against these technical skills during the selection process:

  • Please refer to the Candidate Pack and Role Profile attached for full details.

Benefits

Alongside your salary of £34,123, OFGEM contributes £9,885 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides.

Ofgem can offer you a comprehensive and competitive benefits package which includes; 30 days annual leave after 2 years; Excellent training and development opportunities; The opportunity to join the generous Civil Service pension which also includes a valuable range of benefits; Hybrid working (currently 1 day a week in the office but is in review), flexible working hours and family friendly policies. Plus lots of other benefits including clean and bright offices based centrally, engaged networks and teams and an opportunity to contribute to our ambitious and important targets of establishing a Net Zero energy system by 2050. This exciting blend of professional challenge and personal reward identifies career opportunities at Ofgem as something to get excited about.

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