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Job Title – Executive Director
Regulatory Compliance – RC Leader, in EY Global Delivery Services – Risk Consulting
EY Global Delivery Services (GDS)
EY Global Delivery Services (GDS) is a team of over 70,000 + people, working across borders, to provide innovative and strategic business solutions to EY member firms around the world. We are focused on attracting, retaining and engaging the best talent in our markets so our people remain empowered and inspired by one another. In GDS, you will collaborate with EY teams on exciting projects and work with well-known brands from across the globe. We’ll introduce you to an ever-expanding ecosystem of people, learning, skills and insights that will stay with you throughout your career.
Job purpose:
As part of our GDS – Risk Consulting- Regulatory Compliance for Life Sciences team, you will help the clients by understanding their business needs and translating their strategies into realities through innovation. This role will actively establish, maintain and strengthen internal and external relationships. In line with our commitment to quality, you’ll consistently drive projects to completion with high quality deliverables, achieve operational efficiency, proactively identify and raise risks with the client as well as EY senior management team, identify automation opportunities and drive internal initiatives. A key objective of the role will be scale up the Regulatory Compliances for Life Sciences through innovation, collaboration and incubation of new services and capabilities.
Your Key Responsibilities would include below:
Client Responsibilities
- Participate and lead Regulatory Compliance for Life Sciences engagements
- Help manage the financial aspects of engagements by organizing staffing, tracking fees, and communicating issues to project leaders
- Drive-in business development initiatives along with client management and account management
- Build strong internal relationships within Risk Consulting practice and with other services across the organization
- Build connect with client stakeholders, understand their business challenges/pain areas and work with leadership to propose innovative solutions
People Responsibilities
- Develop people through effective coaching and mentoring
- Conduct performance reviews and contribute to performance feedback
- Contribute to people-related initiatives including recruiting, retaining, appraisal and training
- Contribute towards building and strengthening team competency for Regulatory Compliance and Risk consulting
- Participate in the organization-wide people initiatives
- Maintain an educational program to develop skills of team members continually
Decision-Making Responsibilities:
- Support management in workforce planning, resourcing strategy, go to market strategy and demand generation.
- Understand the business requirements clearly and lead practice development initiatives as required.
- Bring out of the box thinking mindset, and analytical thinking capability to enhance service delivery.
- Always maintain connections with clients to tap opportunities for constant growth and improvement.
- Understand the process gaps and propose preventive/corrective action where appropriate.
- Lead business growth, pursuits and client proposals for Enterprise Risk/Regulatory Compliance, directly working with the regional partners and Associate Directors.
Other Responsibilities
- Provide guidance and share knowledge and participate in performing procedures focusing on complex, or specialized issues in a regulatory environment. Work with the client to create plans for accomplishing engagement objectives and a strategy that complies with professional standards and addresses the risks inherent in the engagement
- Identify opportunities in existing accounts to cross-sell other EY services.
- Planning and monitoring of the project deliverables from the team.
- Create innovative insights for clients, adapts methods & practices to fit operational team needs & contributes to thought leadership documents.
- Demonstrate team work by working with cross functional teams across service lines in completing the deliverables within the timelines
- Maintain a strong client focus by effectively serving client needs and developing productive working relationships with client personnel. Stay abreast of current business and economic developments and new pronouncements/standards relevant to the client’s business.
- Manage and own operational metrics of the wider practice, such as annual and monthly targets, Utilisation metrics, People pulse scores etc
- Actively contribute to improving operational efficiency on projects & internal initiatives.
- Demonstrate a detailed knowledge of market trends, competitor activities, EY products and service lines.
- Conduct performance reviews and contribute to performance feedback for entire practice
- Foster teamwork, quality culture and lead by example
- Understand and follow workplace policies and procedures
- Training and mentoring of project resources
- Participate in the organization-wide initiatives
- Lead practice initiatives and portfolios
- Market trend +Digital trends.
- Cross skill and cross train the team members as per the business requirements
Skills and attributes for success
- Strong go to market and solutioning experience
- Quality & Compliance managed services and Consulting experience in of Life Sciences Domain.
- Sound domain knowledge in Pharmaceutical industry in the areas of Quality and Compliance
- Strong knowledge of Computerized Systems validation concepts such as GAMP 5 – A Risk-Based Approach to Compliant GxP Computerized Systems
- Strong knowledge of standards such as USFDA 21 CFR Part 11, EU GMP Annex 11,
- Strong knowledge of regulations such as USFDA, WHO, HIPAA, TGA, MCC, Anvisa etc.
- Versed with ICH guidelines, ISPE framework on Risk management, System Development Life Cycle concepts.
- Strong Knowledge on Enterprise IT applications like LIMS, SAP, ELN, MES, Documentum, TrackWise, Veeva Vault, ValGenesis, Argus, Regulatory Information Management System etc. in Pharmaceutical organization.
- Strong knowledge of Quality System Elements such as, Deviation, CAPA, and Change Controls etc. as they relate to Computer Systems
- Strong understanding of Data Integrity requirements
- Governance and reporting
- Knowledge of Incident Management, Change Management, Periodic Review, Vendor Management, Quality Management Review procedures.
- Strong Knowledge on authoring and review of Validation Deliverables such as Validation Plan & report, Requirement specifications, Risk Analysis, Qualification Protocols & reports, Test Scripts, Traceability Matrix etc.
- Has supported Audits / Inspections
To qualify for the role, you must have
- MBA/B.E/B.Tech (Electronics, Electronics & Telecommunications, Comp. Science)/Postgraduate in Science (Preferably in Chemistry/Biochemistry) with 15-17+ years of experience with Big 4 or Multi-National Regulatory Compliance/Life Sciences outsourcing companies
- Good interpersonal skills; Good written and presentational skills
- At managerial positions within Information Technology (IT) and/or Quality Assurance (QA) for major organizations
- Experience in managing team and solution designing
Ideally, you’ll also have
- Certified Software Quality Engineer (CSQE), Certified Software Quality Assurance (CSQA)
- ISO 9001:2015 Lead Auditor, Quality Auditor Certification (CQA)
- Information Security or Risk Management certifications
- Project Management
What we look for
- A Team of people with commercial acumen, technical experience and enthusiasm to learn new things in this fast-moving environment with consulting skills.
- An opportunity to be a part of market-leading, multi-disciplinary team of 1000 + professionals, in the only integrated global transaction business worldwide.
- Opportunities to work with EY Consulting practices globally with leading businesses across a range of industries
What working at EY offers
At EY, we’re dedicated to helping our clients, from start–ups to Fortune 500 companies — and the work we do with them is as varied as they are.
You get to work with inspiring and meaningful projects. Our focus is education and coaching alongside practical experience to ensure your personal development. We value our employees and you will be able to control your own development with an individual progression plan. You will quickly grow into a responsible role with challenging and stimulating assignments. Moreover, you will be part of an interdisciplinary environment that emphasizes high quality and knowledge exchange. Plus, we offer:
- Support, coaching and feedback from some of the most engaging colleagues around
- Opportunities to develop new skills and progress your career
- The freedom and flexibility to handle your role in a way that’s right for you
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EY exists to build a better working world, helping to create long-term value for clients, people and society and build trust in the capital markets.
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Working across assurance, consulting, law, strategy, tax and transactions, EY teams ask better questions to find new answers for the complex issues facing our world today.
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