HOLT CAT
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Provides face-to-face customer service located at an off-site location. Responsible for the troubleshooting, diagnosing, repairing, and reconditioning of various light and heavy construction equipment.
Models the following practices on a daily basis: 1) Demonstrate alignment with the company’s mission and core business values; 2) Collaborate with key internal/external resources; 3) Participate in ongoing self-development.
Works safely at all times and adheres to all applicable safety policies.
Complies with all company policies, procedures, and standards.
Performs complex repairs and troubleshooting offsite with minimal supervision.
Performs complex troubleshooting, diagnoses of equipment malfunctions, and failure analysis. Removes and install parts, disassembles and assembles components to CAT specifications.
Tests, makes adjustments, and verifies proper operation of all repairs and adjustments.
Prepares and completes all job related documents, writes service reports, orders parts, and maintains clear customer records; in addition, accesses databases required to complete job.
Acts as a team leader and mentors/coaches.
Participates in the quotation of work orders.
Operates equipment and vehicles with possession of all necessary licenses and certificates. Maintains service vehicle inspection records, daily inspections and driver logs as required by the Department of Transportation.
Adheres to contamination control and HAZMAT rules and regulations.
Maintains all company equipment, tools, and vehicle in a good, clean, and working order. Communicates job progress to supervisor and customer as needed.
Completes assigned jobs and task to meet flat rate time and re-work standards.
Works overtime as required by workload and customers’ needs.
Completes all assigned Technician Training Path courses and safety training in a timely and proficient manner.
Projects professionalism with both internal and external customers, including personal appearance.
May be relied upon to act as a mentor to lower level Technicians.
Models the following practices on a daily basis: 1) Demonstrate alignment with the company’s mission and core business values; 2) Collaborate with key internal/external resources; 3) Participate in ongoing self-development.
Works safely at all times and adheres to all applicable safety policies.
Complies with all company policies, procedures, and standards.
Performs complex repairs and troubleshooting offsite with minimal supervision.
Performs complex troubleshooting, diagnoses of equipment malfunctions, and failure analysis. Removes and install parts, disassembles and assembles components to CAT specifications.
Tests, makes adjustments, and verifies proper operation of all repairs and adjustments.
Prepares and completes all job related documents, writes service reports, orders parts, and maintains clear customer records; in addition, accesses databases required to complete job.
Acts as a team leader and mentors/coaches.
Participates in the quotation of work orders.
Operates equipment and vehicles with possession of all necessary licenses and certificates. Maintains service vehicle inspection records, daily inspections and driver logs as required by the Department of Transportation.
Adheres to contamination control and HAZMAT rules and regulations.
Maintains all company equipment, tools, and vehicle in a good, clean, and working order. Communicates job progress to supervisor and customer as needed.
Completes assigned jobs and task to meet flat rate time and re-work standards.
Works overtime as required by workload and customers’ needs.
Completes all assigned Technician Training Path courses and safety training in a timely and proficient manner.
Projects professionalism with both internal and external customers, including personal appearance.
May be relied upon to act as a mentor to lower level Technicians.
Apply advanced knowledge of equipment and tools, including their designs, uses, repair, and maintenance.
Apply advanced knowledge of hydraulics, transmissions, engines, undercarriage, and electrical. Demonstrates proficiency with current computer software, related hardware, and knowledge of machine electronic systems.
Responsible for advanced diagnostic and trouble-shooting, operating and controlling equipment or systems.
Determines the kind of tools and equipment needed to do a job.
Operate a crane and forklift.
Operate hand tools, power tools, pneumatic tools, and equipment used in mechanical repair. Make precisely coordinated movements of the fingers of one or both hands to grasp, manipulate, or assemble very small objects.
Apply advanced knowledge of hydraulics, transmissions, engines, undercarriage, and electrical. Demonstrates proficiency with current computer software, related hardware, and knowledge of machine electronic systems.
Responsible for advanced diagnostic and trouble-shooting, operating and controlling equipment or systems.
Determines the kind of tools and equipment needed to do a job.
Operate a crane and forklift.
Operate hand tools, power tools, pneumatic tools, and equipment used in mechanical repair. Make precisely coordinated movements of the fingers of one or both hands to grasp, manipulate, or assemble very small objects.
Requirements
- 3 years of shop experience with heavy equipment and 2 years of experience in troubleshooting and rebuilding diesel and natural gas engines required.
- LICENSE REQUIREMENTS: Valid Driver’s license or ability to obtain upon hire; valid Commercial Driver’s License (CDL) and acceptable driving record or ability to obtain upon hire; and certifications/licenses required to operate crane and forklift or ability to obtain upon hire.
- TRAVEL REQUIREMENTS: 25% domestic travel required. Various worksites.
Disclaimer:
Please note that the above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not to be interpreted as an exhaustive list of all responsibilities, duties, and skills required of the incumbents so classified. All incumbents may be required to perform duties outside of their normal responsibilities, as needed.
About HOLT CAT
HOLT CAT is the authorized Caterpillar heavy equipment and engine dealer for 118 counties in South, Central, North and East Texas. Established in 1933, HOLT sells, services and rents Cat equipment, engines, generators and trucks for construction, mining, industrial, petroleum and agricultural applications. HOLT sells Caterpillar used equipment worldwide and fabricates its own line of custom engineered products including land management products and water tankers. Additionally, HOLT is a dealer for Link-Belt Cranes, Trimble Heavy and Highway construction products and AccuGrade grade-control systems.
The Holt name has been associated with heavy equipment and Caterpillar for over 100 years. HOLT CAT owners, Peter J. Holt and Corinna Holt Richter are direct descendants of Benjamin Holt, who in 1904 developed the first successful track-type tractor which he named the “Caterpillar.” HOLT CAT has come to be synonymous with quality, integrity and commitment to customer service.
The HOLT CAT team is committed to providing rock solid stability with superior products and services from The Red River to the Rio Grande.
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HOLT is an Equal Opportunity and Affirmative Action employer. It is our practice to provide equal employment and advancement opportunities to all individuals. All employment decisions at HOLT entities will be made on merit, qualifications, and abilities.
It is the policy and commitment of HOLT entities to ensure equal opportunity is provided in all employment opportunities and practices, regardless of race, color, religion, sex (including pregnancy, childbirth or related medical conditions), national origin, sexual orientation, genetic information, ancestry, age, physical or mental disability, veteran status, or any other characteristic protected by law. Please view Equal Employment Opportunity Posters provided by OFCCP .
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