Field Service Technician I

• Conduct hands-on troubleshooting and repair of high-pressure equipment using both mechanical and electrical procedures.
• Properly read and use mechanical and electrical schematics (where applicable) to complete repairs and assist customers in troubleshooting and diagnosing problems.
• Keep accurate records of work hours, materials utilized, and work performed for each service call.
• Complete technical reports.
• Respond to other requests from management on a timely basis.
• Serve as a backup for SCBA Technician as needed

ESSENTIAL SKILLS AND experience

• Two (2) years (2) minimum technical experience related to and/or training for mechanical and/or electrical equipment, or equivalent combination of education and experience. Prior Mechatronics experience is highly preferred.
• Able to interpret wiring, tubing, structural drawings, and specifications.
• Must be responsive in nature with the ability to research solutions, follow-up, resolving issues, and bringing open items to closure.
• Must be self-starter and able to work under minimal supervision.
• Must be capable of traveling up to 50% of the time.
• Demonstrated working knowledge of computers and Microsoft Office.
• Excellent verbal and written communication skills required. Knowledge of proper phone and email etiquette for communications with customers.
• Ability to comprehend and respond to customer’s (internal and external) needs in a timely manner.
• Valid driver’s license with a positive driving record.