FOOD AND NUTRITION CALL CENTER OPERATOR

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FOOD AND NUTRITION CALL CENTER OPERATOR
Camden, NJ
Job ID 48792 Job Type Part Time
Shift Evening
Specialty Food and Nutrition
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About us

At Cooper University Health Care, our commitment to providing extraordinary health care begins with our team. Our extraordinary professionals are continuously discovering clinical innovations and enhanced access to the most up-to-date facilities, equipment, technologies and research protocols. We have a commitment to our employees to provide competitive rates and compensation programs. Cooper offers full and part-time employees a comprehensive benefits program, including health, dental, vision, life, disability, and retirement. We also provide attractive working conditions and opportunities for career growth through professional development.

Discover why Cooper University Health Care is the employer of choice in South Jersey.

Short Description
This position is responsible for performing the duties and functions in the diet office according to the current departmental policies and procedures and the job flows. Maintains current records of patient diet orders and takes patient calls for room service and guides them through choices in accordance with their diets. Process Room Service customer orders, including patient/family-initiated orders and those patients needing assistance.
experience Required

3-5 years customer service experience (This includes cashiering, telephone sales, office management, salesclerk in any platform, operator, tray aide, hostess/host, call center, medical assistant, deli, pizza station experience, order taking, etc.); call center experience preferred; 2 years clinical food service experience.

education Requirements

High School Diploma or Equivalent preferred.

Diet technician program a plus.

Special Requirements

Demonstrated ability to assess and interpret age-appropriate data about the patient’s status in order to identify age-specific needs and provide the care needed.

Bilingual (Spanish & English) great asset to Cooper.

Hourly Rate Min $16.5
Hourly Rate Max $25

The New Jersey Pay Transparency Act requires disclosure of the pay range for this position.

A salary offer will vary based on the job role, candidate experience, qualifications, internal pay equity and market data.

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Cooper University Health Care complies with applicable Federal civil rights laws and does not discriminate, exclude people, or treat them differently on the basis of race, color, national origin, age, disability, or sex.
Cooper University Health Care provides free aids and services to people with disabilities to communicate effectively with us, including qualified sign language interpreters, large print or audio communications, free language services, and written materials in different languages.

 

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